ClearChoiceReviews of clearchoice.com

So far, my experience with ClearChoice in Creve Couer, MO has been horrible. The very first time I went, I was approved immediately. I Decided to wait bc I already had a loan with the same company that would be providing my financing. When I went back about a year later, my original consultant wasn’t there anymore. My new person is okay but the issue is the new finance company they are using (Synchrony Bank which owns CreditCare). This bank requires a 10% down payment although my credit was over 760 when I applied. Okay, so I was going to move forward and pay the 10% but when I tried to use a credit card (which is one of the approved ways to pay), the payment was declined. I stayed at the office for over 2 hours while they tried to see what the problem was and it was never resolved before I left. This isn’t the first time I’ve had to sit for hours while they tried to figure out what was going wrong….just needed to make you aware of that. Anyway, 4 days later I was contacted and told that everything was good to go and the link to pay has been sent and will work. Before making the payment, I called my credit card company to make sure that the payment will go through. This is when I found out that the previous payment was declined because synchrony bank tried to do a cash advance for payment instead of credit card. Anyway, told the consultant about that to be transparent and I tried the payment again. It’s showing for the second time that there is no application for me and I need to reapply. This has been a horrible experience. I got a call today and was told that I’m good to reapply again. Why they decided not to use LendingClub anymore….Idk but it sucks for me. There were better rates and no 10% down payment. I’m going to try this one last time and if it doesn’t work, I’m good on ClearChoice and Synchrony Bank. Why not let patients choose their own finance company. If f Iwas able to use LendingClub my procedure would probably be done by now. If things go better tomorrow (1/28/2026) I will come back and update this review. But as of right now, it’s a 2 and they get a 2 ONLY because I feel like Damon (the finance guy) and Melissa did everything in their power to make this work out. At the end of the day it’snot their fault. It’s the decision makers’ fault. 1000%

Broke off three teeth in less than 2 weeks. Clear Choice now want to charge 400 USD PER TOOTH ! June 19 broke one July 24 broke another Aug 1 broke one more Aug 11 broke two in one day Defective ?? Looking at 12K for going with the new material has a warranty. Seems like I should get a discount being at Clear Choice customer for 10 years. Clear choice fixed the 3 broken teeth at NO charge , If I purchased the new design of teeth at 14K.

The office staff has been amazing but I’ve paid 64K over a year and a half ago and I’m still not done. They have changed DRs multiple times. I’m am a medically retired disabled Army veteran of 26 years so there were some concerns with my first two DRs about anesthesia so it’s was thought best that I had tests done prior to the procedure and not be put fully under. Everything went great but it was only the tops. So then the bottom s came up and no tests????? So I showed up bright and early for the procedure for the bottoms and found a new DR, and anesthesiologist with the bed side manner of a brick!!!!! So I explained everything and was still put fully under against my recommendations and wishes. I woke up groggy and sick and immediately in pain with extreme bleeding and swelling. It was infested with bone spurs and exposed bone. It took two weeks of meds and a follow up just to be in minimal pain. They didn’t fit right and were very loose. Another follow up to fix that. Then last night they broke eating a gummy cherry….wtf? So I called the help line and was told I would receive a callback in 20-30 min. 7 calls later and 14 hours later I received a call while finally sleeping so of course it went to voicemail which turned into phone tag.2 1/2 hrs later I was told take ibuprofen use dental wax and come in Monday because I’m at a conference🤬🤯 that is what 64K gets you these days!?!? I regret ever making this decision! Litigation? But who? Corporate? Owner? DR? Please help!

First off they charge $10,000 for 2 implants, that take WEEKS to complete. They don't listen to you when you tell them that "my teeth" do not pull out easily and need to be banded before pulling to keep them from breaking up, but they know better, Yes, they broke up requiring the roots to be ground out. Which is unbelievably painful no matter how much novocaine you get. The implants fit well but the plug in one of the crowns fell out the next day, they put in a new plug and that lasted about week so now I just pick what ever I eat out of the hole continually after eating. Within a month of my 2 implants my upper and lower front teeth started chipping away on the cutting edges like the enamel is separating, coincidence or damage from the molding chemicals, a lot of it was used because they said they didn't like the results & needed to do it again immediately, heat? On the plus side, they Work Well. But I think I could have gotten the same thing for less money, The good news is they are almost paid off.

Went to Clear choice, their people were helpful, calls answered and returned quickly. Had surgery on 5 November 2024. The staff as kind, helpful, then after surgery, they have your money, and care does not exist. I warned them before surgery, I have very very little pain tolerance, when it comes to dental work. Oh they’d manage my pain, no worries, they’ll handle my pain… LIES. You call in and if lucky you get a recording you can leave a message on. No guarantee but sometimes it works. If you call in AFTER HOURS, forget receiving any help. THEIR ON CALL DENTIST DOES NOT RESPOND TO CALLS. Their service started calling their doctor around 8:30 p.m. close to midnight I told them to forget it. THE ON CALL DENTIST IS A JOKE. THEY DO NOT CARE ONE WHIT ABOUT PATIENTS. You can get pain meds for after surgery, but only 1 refill. THEY DO NOT GIVE A DAMN IF YOU ARE IN PAIN. THEY WILL REFUSE HELP, BUT DAMN THEY TAKE ALL THAT MONEY QUICKLY. IT HAS BEEN ONE MONTN SINCE SURGERY. I AM STARVING. THEY DONT CARE. Yes I’ve lost pounds since surgery, because EATTING HURTS, DRINKING HURTS, I am still in pain, one side of my jaw hurts like a mother. Keep in mind these people say they adjusted my bite, meaning they did more than was agreed upon, a freaking bone graft, yes my chin still hurts, the sinus areas they screwed with still painful. Again.. CLEAR CHOICE ELK GROVE, CALIFORNIA DOESNT GIVE A DAMN, THEY ALREADY HAVE MY MONEY! STAY AWAY FROM CLEAR CHOICE THEY DONT CARE NOT GIVE ONE HOOT ABOUT PATIENTS. ONLY THE ALMIGHTY DOLLAR.

Work was OK but way too expensive. Said $130 for one hour using three men to cut bushes. Charged $230 for one hour because 4 men did job. One fellow did nothing that I saw and I watched half the time. $17 for tax added to labor. Very disappointed in price and given how much it cost the work itself was not as good compared to others used in the past.

Personal was great on the first visit. That was one of the factors for me choosing them. Some showed their true color later. The main Dr. when I did show my concerns past it off as a joke. I had to have a bone graft first. I came sightly awake but went right back out. I do remember things that were happening and was told "Oh No, that was just your imagination." My right side of my nose after almost 3 years still does not have full feeling. Then came the official implants. There again I briefly came out of the drugs but went out quickly again. During that time I DID hear the drill and felt the pressure. (no real pain tho) Again, "Oh no, that was just your imagination." Now that I have my teeth in, I have complained at each visit since. When I eat, food piles up in my cheeks and I feel like a chipmunk. I have to bring a pik everywhere I go. The food gets trapped between the plate and my gums. (the outer edges). I've told the Dr this too. She just says "Drink more when you eat." "You have dry mouth" She gives me med and it does nothing for helping with the food getting tapped. I do have dry eyes, it helped them. As for as I can tell NOT dry mouth. There again, if I drank any more I wouldn't be eating I'd just be drinking. Called her again with the complaint and she evidently forgot she already gave me meds for that. Sent out more. I know 4 different people with implant full or one or the other plate. 3 say they don't have that problem. 1 said he had that problem and the dentist took new impression and was getting him a new plate. Mine seems to find fault only with me not drinking enough. I sip on a drink ALL day long. It's by my chair and if I want a drink I take one. If I run out, I fix another one. One other thing my nose still tingles, and now so does the area between my chin and lip on the left side. It's been over a year since I got my permanent plates. $60 K and this is what I'm now stuck with. I can only hope the feeling comes back to the areas in my face. There was a change of the 3 different surgeons while I was going there. That should have been my first flag. I had already invested too much to go elsewhere. Would I tell you to go to Clear Choice NO, NO, NO. I thought, they do this day in and day out. They should have all the bugs out. The 4 people I know used private dentist that did not specialize in implants and came out better than I did. This was done before 3/21/2023 but it doesn't let me go back to actual date. This will be an ongoing problem because the Dr. does not seem to want to address the real issue. Guess I'll have to go to someone that maybe cares and get another plate if they find that to be the problem. My Dr. only finds fault in it being my health issues. Which I am not on any meds, and have no real health issues. Go figure.

During free initial evaluation visit, Clear Choice insisted on $1,000 deposit before leaving facility to be on "doctors list" (no appointments made). One working day later I called to advise that I had decided to delay starting treatment to consider other options and asked that my deposit be returned. It has now been 2 weeks with no refund. I have been advised that it may take 45 days for satisfaction. Intolerable treatment considering Clear Choice could not wait 45 minutes to get their deposit. BUYER BEWARE!!