Nelson T.
Ripped off
I placed an order for trash bags, gallon bags and quart bags. After checkout, it prompted me to get another 3 products at a special price. I only received the initial order. I emailed customer support and never received a response. When you call customer support, it says they are closed and to call during 7-5 even though I am calling during that time. I leave a message and no one calls back. Very hard to cancel auto shipment. Beware! Update: After hounding them on all their Facebook posts, they FINALLY messaged me and sent the other 3 products. Why was it soooo hard to get what I ordered??? I'm keeping the rating at a 1 and would give zero if I was able.
Response from CleanomicMar 14, 2025
We’re really sorry to hear about your experience, and we completely understand your frustration. This is definitely not the level of service we aim to provide. Please reach out to our customer service team directly at [email protected] and include "TRUSTPILOT REVIEW" in the subject line. We will prioritize your case and work to resolve the issue as quickly as possible. Thank you for your patience, and we appreciate your feedback. 💙


