CleanomicReviews of cleanomic.com

I'm getting many more bags than I need and I can't cancel.

not an easy company to deal with...their bags may be great but their customer service and attitude sucks...they arbitraruily ship a starter order and many of their bags have no value to the actual customer then when you try to rectify they cop a holier than thou attitude , when they could hve corrected the issue and kept us as a client

Like the product, but am also having issues with a second order I never placed. I followed the instructions to see if I had failed to cancel a subscription, but there was no subscription on my account. I have been trying fo days to get a hold of someone who can help me. I truly feel this is a scam and want my $107 back that I did not authorize. Terrible customer service and very shady business practice.

I wish that I had read the previous reviews before ordering. I kept seeing the ads via Instagram and other social media sites. After seeing these for a couple of years and taking the quiz only to learn it's a subscription situation, I finally bit the bullet and ordered April 6, 2026. They were offering the free kitchen bags for life. On April 25, I still had not received the order and emailed to say it had not arrived and to request a refund and cancellation. A "Jay" emailed back offering me a 30% discount if I kept the order. I agreed and canceled the subscription. I woke up on July 5, 2026, to an email saying I was being charged $106 for a subscription I CANCELED. I emailed, and I believe I have been going back and forth with an AI bot asking me questions. I asked for a refund and to cancel AGAIN. This is fraud. I posted a comment on an ad I saw for people to avoid the company. I can't dispute the charge with my credit card company, but will be ASAP. Horrible. (And when they resent the order I agreed to take at a discount, there were no trash bags. Go figure.)

While the products are awesome, doing business with this company isn't worth it. I placed my original order in April and didn't received anything until June 1. I had forgotten about the order at all. When the order came through with absolutely no email stating that it was coming, I logged in and canceled any subscription, payment info etc. to ensure nothing else would be charged. Another payment came through three weeks later without my authorization. (No email notification and I had already canceled everything so why did that happen?) Once again I logged into my account and there was no subscription info and no payment info. So somehow they stole the info and committed fraud. I tried to get the company to reverse the charge and cancel and they kept offering me a 10%, 20%, etc. refund for me to keep it until I stopped it all by reporting it as fraud to my bank. When I told the CSR I had done that they THEN offered me a 50% refund to keep the product. Talk about tone deaf. I finally sent an ALL CAPS EMAIL THAT SAID: NO. IVE ALREADY REPORTED IT AS FRAUD. Then and ONLY then was I told I would get a full refund. Ridiculous. I see that they responded below. That response is exactly what they sent me via email and it took five emails from me to get them to refund my money. Just don't do business with them!

Update to Cleanomic reply: I did send an email with TRUSTPILOT in the subject line on July 1. Today is July 6. I have not had a reply to that email. Original review: This company is deceitful. I recommend that you don't use them. I placed an order in January 2026. In April I received an email that my subscription order, which I never asked for was being shipped. I called and told the agent that I don't have a subscription and that I don't want any Cleanomic supplies. I was told to cancel my subscription online. My online account said I don't have a subscription. Calling, again, the agent canceled "my subscription ". I received a shipment in July and was charged for a subscription order. I contested the charge with my credit card company and canceled my credit card so Cleanomic couldn't charge me any more. I received a text yesterday from Cleanomic thanking me for "the order I placed a few days ago". I had not placed an order. When I called Cleanomic about this recent "order" the agent said there was no order placed.

Cleanomic's laundry detergent sheets clean as well as Tide Unscented Pods, but the sheets stick together making measuring usage difficult. I have tried to cancel my subscription, but the only response I get is continued shipments and bills. I haven't given up yet, but I figure you deserve to know this before you start your journey. Update: PayPal reversed this charge and gave me full reimbursement.

This is utter junk and the customer service is non-existent/probably just some drop shippers. I would never ever recommend anyone buy from this company.