David D.
To many bubbles in the glass shades
The fixtures and the hardware are of pretty good quality. The glass shades have too many air bubbles in them though. All three of mine that I ordered have those air bubbles which takes away from the beauty of the product. I was asked for photos, so I sent photos. They said the photos were unclear because of the wood background, my opinion differs and I would attach photos here if I could. Oddly, they stated they could only see a couples bubbles in the shades. That doesn't warrant any action I guess. They requested more photos, I'm not taking the lights apart again and taking more photos. Apparently a few bubbles in each of the glass pieces is fine with them. So if it's fine with you to have bubbles in the glass pieces then go ahead and buy these. The rest of the product, as I stated, is of good quality. I just removed a star for the futile waste of my time in this process,
Response from CLAXYDec 7, 2022
Hello David. Thank you so much for your review. We are sorry about the fact that the glass shades are unable to meet your satisfaction because of the air bubbles. Please allow us to make it right. We just emailed you and please let us know what we can do on our end to to resolve the issue for you. Thanks.