Sophia
Loyal costumer
Just purchased my 3th bag from you and I’m really satisfied - especially because I got it with a loyalty discount 🙏🏻 I don’t understand all the negative comments

Indulge in luxury and sophistication with Classique Carries - a premier online store offering a stunning array of bags, fashion, and jewelry. Find the perfect piece to express your individuality. Elevate your style today!
Classique Carries (classiquecarries.com) has 51 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Sophia
Just purchased my 3th bag from you and I’m really satisfied - especially because I got it with a loyalty discount 🙏🏻 I don’t understand all the negative comments
Natasha B.
Products look nice but it doesn’t last for long. The fabric on my tote tore, leather fell of and the edges of the strap didn’t stay on the bag. After weeks of trying to get an answer from them after sending pictures showing bag. They answered that they could not give me compensation because the damage was caused by me not using it in the right way and no company would like to give me back money for this. Rude customer service that takes ages to write you back.
Emilie Elgaard H.
Tasken lignede på ingen måder billedet - og var umulig at refundere, da den var købt på tilbud. Spild af penge for noget som ligeså godt kunne være købt på Temu eller Shein:(
Signe
Jeg købte en taske den 4 aug. Og pengene blev trukket med det samme. Dagen fik jeg en mail om at tasken var pakket og på vej til at blive sendt. I dag den 16 aug. har jeg stadig ikke modtaget pakken og jeg har forsøgt flere gange at kontakte classique Carries på mail og igennem deres chatbot men uden svar og hjælp.
Shauni B.
Grosse arnaque ! Je n’ai jamais reçu ma commande alors que c’était la bonne adresse et le bon numéro de téléphone (ils n’ont jamais essayé de me joindre). Mais ils me déduisent 15€ sur mon remboursement car ils ont essayé de me livrer à plusieurs reprises. Autant pour moi si votre livreur est nul. J’ai beau leur expliquer, ils ne veulent rien entendre. Je déconseille fortement.
Julia
Tas nooit ontvangen. Niet bestellen van deze site. the response is fake. they are threatening me to remove review. that's why i make a new one. I haven't gotten my money back.
Response from Classique CarriesMay 15, 2024
Hi Julia, We are deeply sorry to hear about your negative experience. However, this is the second negative review you've left here, and we'd like to understand why you choose to do so when we've attempted to offer solutions and alternatives through previous emails. We've provided options for reshipment or full refunds, yet unfortunately, we haven't received any response from you. It concerns us that you'd prefer to harm our reputation rather than resolving this issue constructively. We want to assure you that we are a trustworthy company committed to customer satisfaction. We hope you reconsider your approach and give us the opportunity to rectify any inconvenience you've experienced. We await your response via email so we can resolve this matter in the best way possible.
charlie P.
Truly lost for words… I ordered a tote over three weeks ago, and was extremely excited about this purchase. Two weeks pass with zero update and I gave them the benefit of the doubt—maybe shipping just takes a while. I sent them an email just in case, a couple of days ago. Today they responded only to tell me that the item was out of stock this whole time (despite me being able to make the transaction on the site), and that “maybe you can pick something else from the site, of equal value”. Unbelievable. The website STILL says the item I bought is “in stock and available to ship”. What an extremely unreliable business lmao. I can only hope they approve my request for a refund
Chantal B.
Beste , jullie gingen alles nakijken , maar helaas ontvang ik niets meer van jullie
Response from Classique CarriesMay 14, 2024
Hi Chantal, Thank you for reaching out to us. We apologize for any inconvenience regarding your order. Upon reviewing our records, we see that your order, placed in July 2023, has been marked as delivered. Furthermore, we want to ensure that you receive accurate information about your order. Confirmation details have been sent previously via email. We kindly request that you refer to these emails for the most up-to-date information regarding your order status. As always, we encourage you to reach out to us via email directly if you have any concerns or inquiries before leaving any feedback or reviews. We are committed to providing excellent customer service and resolving any issues promptly.