Scott
fast, accurate shipping with great customer service!
This was my third order over several years (3-4). Just like my first order it was accurate, packaged very well and shipped fast. Beings I am at an APO I was surprised to receive my order in 5 days from the shipping date. Also, I had ordered a "set", I was a little concerned about the DE safety razor with the set, based on other reviews, I wanted to upgrade to a different safety razor but was unable to do so on their site. Not knowing if it was a computer/ Internet glitch I immediately contacted C/S the following morning when they opened via phone. I was pleasantly greeted even though their phone line had just opened. I provided my order number to the C/S representative, from the previous evening, and explained at I was attempting to do i.e. upgrade the initial razor that came with the set to what I actually wanted. The C/S representative expressed that this is not normally something they do and explained to me I would have to pay the additional price difference, which I fully intended to anyhow. For C/S to go above and beyond was excellent. However I would like to see the ability to mix and match products, via a drop down menu, if ordering a set/ gift basket, but this is not a deal breaker with me as I had great C/S. The products I got the Merkur "Hefty Classic" Safety Razor 34C with Feather DE blades is great, at least for me. Will continue to order from classic shaving.com as my needs require.


