Classic FirearmsReviews of classicfirearms.com

I may never order from Classic Firearms again. When I made my purchase there was nothing saying orders where delayed. I placed an order on May 11, 2020 and they took payment from my credit card on May 13, 2020. According to my account the item is still waiting to be pull from the shelf and shipped. When I email Classic Firearms because they are no longer taking calls I got the following response “we are currently processing orders in about 10-15 business days”. So be careful when ordering from Classic Firearms, they will take your money immediately and maybe ship your product in a couple of weeks. Had I known this in advance I would have taken my business some where else.

I'm not the kind of person who complains much. I understand bad things happen sometimes. But my experience with classic firearms is the worst customer service experience I have ever had. I've made 3 purchases from classic firearms. The first one went fine. The second one, they neglected to tell me that the item I ordered was out of stock. After a month of waiting, I reached out to their customer service. They gave me a generic response that didn't address my concern. After reaching out to them again, I finally got a real answer to when I could expect my order. Okay, fine. I finally got my order nearly three months later. Recently I made another order that got lost in shipping. The tracking says delivered, but no where to be found. I reached out to their customer service again, and despite having purchased package insurance, they won't do anything about it. I'll reiterate that I'm understanding that sometimes things happen. What bothers me about classic firearms is their lack of any concern with trying to address customer complaints. Not only did they not do anything to fix the problems, they don't even pretend to care or make an effort to fix it. They will never get another dime from me and I would advise everyone to take their business elsewhere.

I ordered a Mdl 81 Beretta pistol from Classic Firearms on February 3, 2020. Note the following quote from Classic Firearms' purchase confirmation of my order "If you chose a Preferred Dealer or any other highlighted dealer from our drop-down list when you placed your order, then we already have their license on-file." My choice of an FFL dealer was then approved by Classic Firearms. However, although the FFL dealer I selected had notified Classic Firearms that they no longer held an FFL in May of 2019, Classic Firearms continued to identify that selected FFL as an appropriate choice. In my order placed on February 3, 2020, Classic Firearms not only included my selected FFL dealer on their internal list but also verbally approved that selection, even though that dealer had notified Classic Firearms 8 months prior to my purchase that they were no longer a licensed FFL dealer. Subsequently, the pistol that I purchased was sent to a non-FFL dealer, was thence returned to Classic Firearms (which return has not been acknowledged by Classic Firearms at this time), and has resulted in no refund of the purchase price plus a shipping and restocking fee. Basically, Classic Firearms abdicated their responsibility to be a reputable firearms vendor by not providing a guaranteed assurance that the FFL dealer which I selected and which Classic Firearms approved actually possessed a valid FFL and that there would be no mishandling of my purchase and would enable the appropriate delivery of that firearm. At this time, conversations with the representatives of Classic Firearms has resulted in the statement that my circumstance is not their problem. My recommendation to any potential purchaser of goods from Classic Firearms is that the purchaser should carefully weigh his or her options and determine if any cost savings that might be obtained from buying from Classic Firearms is worth the good chance that the firearm purchased will not be delivered as promised.

I been reading the review some good some bad so is it good company or not Because I would love to purchase please let me know

Terrible company stay away, shipped product to me with 2 missing parts and 2 broken parts and refuses to send me the parts or credit me replacement costs.

I ordered a Romanian PSL, first the shipping for lied to me by claiming the item was in fed ex possession but they set me a created label and when tracked there was no record of fed ex having the item. I told Classic either take it to fed ex or terminate the order. They put it on the truck. Next, I received the item and like it, a few days later I got a call from Classic that this item is being recalled by the atf. I complied and shipped the item out on Friday and Classic received it on Monday. Tuesday i was supposedly issued a refund. Here we are Friday and I still have not been reimbursed. During the week same bull that I went through with the shipping department. All I can tell you is do business with the scoundrels at your own peril.

Ordered a surplus firearm from them (Beretta Mod 81). Paid for additional "Hand Select". Pistol arrived without a grip screw and associated bushing. I contacted them through social media. They said they didn't have any spares, but credited me for $10 and directed me to Gunpartscorp. Of the two missing parts, only one was available. I ended up going on EBay for the bushing and could only buy it in a set for $36.72. Nowhere in the advertisement for the weapon did it say "some assembly required, missing parts". Avoid this company like AIDS.