Class AppraisalReviews of classappraisal.com

Customer service is non existent. No sense of urgency. This company is a racket that has lenders in their pockets so they don’t care about their customers, they still get to charge their outrageous fees regardless

Dustin Davis used bad comps to torpedo my deal. He used comps that I personally own and made false representations about the condition of my alternate property to reduce the value of the subject appraisal property. Never seen anything like it.

If you want an accurate appraisal this is not the company to go with. Appraiser refused to correct her error even with evidence. Last time. Usually placed 10 orders a month. Now zero. Also never using a female appraiser again.

As a seller, I wish I would have known what we were getting into with a buyer that was using this company. Their attention to detail as an appraisal company is an absolute joke and lenders should be ashamed for continuing to use them. Look at the reviews, they speak for themselves. The appraiser missed very basic things, totally misjudged the age of household features and made blatantly inaccurate statements in the appraisal report. They under-valued the home tremendously and shocked us, our agent and the buyer's agent on the outcome. The house was priced fairly with solid comps to back up the pricing, but when they were asked to review their appraisal, they simply came back with the same exact amount and stated the other comps were not suitable. If the appraisal was thorough and accurate, I would have accepted any outcome (high or low), but the mistakes are obvious and their unwillingness to see that makes them a horrible choice.

Here's a clearer, more polished version of your message: I recently hired Class Valuation for the appraisal of a new construction home. At the time of the first appraisal, I made a note requesting the evaluation be done about a week and a half later, as the house was not yet completed. Specifically, the fence had not been installed, and the epoxy flooring in the garage had not been finished. Unfortunately, they conducted the appraisal two days earlier than planned, noting "No fence" since the fence hadn’t even been started, and marking the epoxy flooring as "to be completed." Following this initial appraisal, the home came in $20,000 under the purchase price. Frustrated, I reached out and requested a final appraisal after the fence and epoxy flooring were both completed, about a week and a half later. While I wasn't sure if the epoxy flooring would have a significant impact on the appraised value, I was confident the fence would increase the appraisal by approximately $5,000-$10,000, as that's roughly the cost to contract a fence. However, after the final appraisal, which acknowledged the completed fence and epoxy flooring, the appraiser assigned the same value as the first appraisal. I want to emphasize that my frustration isn't with the home’s appraised value coming in lower than expected—honestly, I anticipated this since not all design choices influence appraised value. What frustrates me is that, despite acknowledging their earlier oversight, the appraisers didn't revise their valuation accordingly. It feels as though they couldn't be bothered to adjust the appraisal, even after recognizing their mistake. While Im sure there are some good people who work there, it sounds like there are many people who do not care enough. In summary, I would not recommend them. [Update] - The appraiser’s only comment in the final report is that the fence *gate* was "... completed in accordance with the requirements and conditions stated in the original appraisal report." However, the original report explicitly states "no fence" and makes no other mention of a fence. It feels like the appraiser did not want to own up to their mistake.

Class Valuations I give it one star because there are no less, instead there should be a big WARNING ⛔️ SIGN DO NOT USE THIS COMPANY EVER! I had 2 appraisals done at the lender’s request. The 1st was done by FHA GUIDELINES, the appraiser took nearly two hours and did excellent work, the appraisal came for $605,000. The second appraisal also from Class Valuations (FHA is investing this practice since the 2nd appraisal should be done by a different appraiser & AMC) he took less than 40 minutes and valued my property at $540,000 $65,000 less than appraisal #1.He used comparables houses deemed unsafe due to fire and another, vacant and in distress. My house is in optimal condition. His appraisal also had errors, omissions, false statements and brought an unlicensed assistant which is a violation with the DBPR. Class Valuations should have seen the RED FLAGS since BOTH appraisers work for them… but chose to do nothing. This was for a Reverse Mortgage and they thought the elderly individual won’t fight. I requested a third appraisal and was told it wasn’t allowed by FHA, totally FALSE! I have filed complaints with several agencies including and not limited to FHA. Class Valuations seem to lowball appraisals, an investigation is in order! Interesting finding: Class Valuations is owned by GRIDIRON CAPITAL.

What the general public does not understand is that Appraisal Management Companies (AMC's) like Class Valuations receive their appraisal orders from lending institutions, the lender you went to for your loan. Once the order is received, they shop the appraisal order out to their appraisal panel, mostly fee appraisers from the local areas they operate in. During this process, it is not uncommon that the AMC shops for the cheapest appraiser. In fact, this shopping around process actually slows down the process assignment process, thus the extended turn times for the actual appraisal. In my experience, I've seen appraisal orders float around for as many as two weeks because the good appraisers won't work for peanuts. I've seen comments in here regarding appraisal fees and I'm here to tell you, appraiser's operating costs have skyrocketed over the years, just as everything else has. So, yes, appraisers cannot do business today and survive on fees from 10 or 20 years ago. Back to the AMC's. Once the order is finally place, the appraiser may already be a couple weeks out. Sometimes, agents don't get back to the appraiser for access in a timely fashion. However, once the appointment is set, most appraisers show up on time, complete the inspection, and get a report out within a day or two. As for the appraisal fee reported in the loan closing documents; appraisers do not control that, and the fee reported is quite likely higher than the appraiser actually received for the appraisal. Why? Because the AMC tacks on their fees for processing the order. And I can attest that some AMC's charge more as much or more than the appraiser actually received. I hope this helps anyone that thinks this is on us appraisers.

Class Appraisal aka Class Valuation is a terrible appraisal brokerage. Horrible customer service, tried contacting them via email and phone multiple time for a refund of the transaction which was submitted by mistake.