CLAEReviews of clae.com

Response from CLAEJun 11, 2026

Hello Jonny, Thank you for your feedback, and I’m sorry for the confusion regarding the sizing and the inconvenience this has caused. We understand your concern, especially as a returning customer, and we’d like to review your case in detail to see how we can help find a suitable solution. Could you please contact us directly at [email protected] with your order number? Our team will look into this with you and do their best to assist. Kind regards, CLAE Team

Response from CLAEJun 10, 2026

Hi Peter, Thank you for taking the time to share your feedback. We’re sorry to hear about your experience, as this is not the standard we aim to provide. We take warranty claims and customer service very seriously, and we regret that you feel your request was not properly handled or that you did not receive a response. If you’re open to it, we would appreciate the opportunity to look into your case in more detail and better understand what happened. Please feel free to reach out directly with your order details so we can review this with our team at [email protected] Thank you again for your feedback. Warm regards, CLAE Team

Response from CLAEJun 10, 2026

Hi Ross, Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience. This is not the level of quality we aim to deliver, and we understand your disappointment. We’d really like to look into this further with you. Could you please reach out to us at [email protected] and include a few photos of the shoes? Our team will review your case and assist you as quickly as possible. Thank you again for bringing this to our attention. Warm regards, CLAE Team

Response from CLAEJun 11, 2026

Hello Tudor, Thank you for your message, and I’m sorry to hear that this has been your experience. I understand your frustration, and I’m sorry that both the sizing issue and our customer service response have not met your expectations. That is not the experience we want to provide. We do take feedback seriously, especially when it concerns both product and service, and I will make sure your comments are shared with the relevant team. Kind regards, CLAE Team

Response from CLAEMay 18, 2026

Thank you for your feedback. Your return has been received and your refund has been processed successfully. We appreciate you sharing your comments regarding the shoe design, we’ll make sure to pass the feedback along to our product team. Thank you again. - CLAE Team

Response from CLAEApr 14, 2026

Hi, Thank you for your feedback, and we’re sorry to hear about your experience with the Joshua sneakers. This is not the level of quality we aim to deliver, and we completely understand your disappointment regarding the durability as well as the confusion around the delivery information. If you’re open to it, please feel free to send photos of the shoes to our customer service team at [email protected] so we can review your case in detail and assist you further. Thanks again for taking the time to share this with us.

Response from CLAEApr 14, 2026

Hi Alex, Thank you for bringing this to our attention, and we’re sorry for the frustration caused. As confirmed by our e-commerce manager, you are currently unsubscribed from all of our mailing lists. You will no longer receive any marketing communications from us. If you do receive any further emails, please feel free to share a screenshot with us so we can investigate immediately and identify the source. We take data privacy and GDPR compliance very seriously, and we want to ensure this is fully resolved. Thank you for your patience.

Response from CLAEApr 13, 2026

Hi, We’re sorry to hear about your experience, this is definitely not the experience we aim to provide. We’re currently working on improving our return process, including return shipping options within Europe, to make it easier and more convenient for our customers. Thank you for your feedback, and we apologize again for the inconvenience caused. CLAE Team