CJ Pony Parts Reviews | Read Customer Reviews of cjponyparts.com

CJ Pony PartsReviews of cjponyparts.com

1.9256 reviews
Auto Parts & Wheels
Allentown Boulevard 7461, Harrisburg, Pennsylvania

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CJ Pony Parts

About CJ Pony Parts

⭐⭐⭐⭐⭐Rated 4.6 out of 5 stars across thousands of reviews, our priority is ensuring every customer feels supported from the cart to the garage. A+ Rated by the BBB. Founded in 1985 by enthusiasts for enthusiasts, CJ's is one of the leading automotive aftermarket retailers specializing in Mustang restoration, performance, and classic truck parts. For over 40 years, we’ve helped drivers build and upgrade their dream rides—delivering top-tier components for 1964.5-to-present Mustangs, Ford Broncos, F-150s, classic trucks, and more. Backed by fast nationwide fulfillment, industry-leading install guides, and an experienced team of automotive specialists, we are committed to providing the parts, support, and community enthusiasts rely on.Frequently Asked QuestionsIs CJ Pony Parts recognized as a Google Top Quality Store?Yes. CJ Pony Parts has met Google’s rigorous standards for customer service, shipping reliability, transparent return policies, and overall shopping experience, earning official Google Top Quality Store status.Is CJ Pony Parts highly rated by automotive enthusiasts?Yes. Serving car builders and restorers since 1985, CJ Pony Parts has fulfilled millions of orders worldwide. Hundreds of thousands of positive reviews across Google Customer Reviews and independent enthusiast communities consistently highlight our catalog selection, fast shipping, and technical knowledge.Are parts backed by direct support and warranties?Yes. We stand behind the quality of the catalog with a dedicated 60-day return policy and a team of automotive specialists ready to assist with fitment questions, order tracking, and manufacturer warranty resolutions.Is CJ Pony Parts Legit?Yes, CJ Pony Parts is a legitimate business.Founded in 1985, it is one of the oldest and largest aftermarket parts retailers for Ford Mustangs, trucks, and classic restoration vehicles, operating physical warehouse and distribution facilities in Pennsylvania and Nevada. It holds an accredited profile and an A+

CJ Pony Parts (cjponyparts.com) has 256 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.

Also known as: cjponyparts.com
Website: cjponyparts.com
Category: Auto Parts & Wheels
Location: Harrisburg, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 53% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CJ Pony Parts reviews

256 approved reviews, newest moderated first

John N.
Mar 19, 2026
I bought an aluminum Dash bezel for my…
I bought an aluminum Dash bezel for my classic c15 truck. I have yet to receive the item. So requested a refund . I would told that i had to wait until they received the item even when they could see i never received it. Also the return doesn't include my shipping even though i never received the package. What a scam.
Response from CJ Pony PartsMar 20, 2026
Hello John, Thank you for bringing your experience to our attention. We take these matters very seriously and are sorry you were not satisfied with our service. Could you please provide us with more information about your order? You can email me directly at [email protected]. Once I have the details, I will work to resolve the issue to your satisfaction. Thank you for giving us the opportunity to make things right. Barbara C (Customer Service Representative
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Oliver P.
Mar 10, 2026
I have used CJ Ponyparts a few times to…
I have used CJ Ponyparts a few times to great satisfaction. But I agree. Customer service could be a little better. Hilsen Oliver from Denmark
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Leigh M.
Mar 5, 2026
Missing parts
Missing parts in an interior kit. "Customer service lady was quite rude and short, "we can't do anything about it we have to send it to our vendors!" Not a company that wants return customers!!!
Response from CJ Pony PartsMar 6, 2026
Hello Leigh, Thank you for bringing this to our attention. We take concerns like yours very seriously, and I’m truly sorry to hear that your experience did not meet expectations To help us better understand and resolve the issue, could you please provide more information about your order? You can email me directly at [email protected]. Once I have the details, I will do everything I can to resolve the issue to your satisfaction. Thank you for giving us the opportunity to make things right. Barbara C. (Customer Service Representative)
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Dalin
Mar 3, 2026
If I could leave 0 stars I would
If I could leave 0 stars I would. Purchased a SCT tuner and they refused to give refund on a totally factory sealed box. I could understand if it had been opened but it has not. Will NEVER buy from there again.....
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Daniel
Mar 1, 2026
Did not ship order, Customer Service is abysmmal
Sold me over $350 worth of car parts online. Did not send all the items and DID NOT have a packing list. I tried to work with customer service, who are hard to reach and promised to look into but never heard back after FIVE queries. AVOID THIS COMPANY!!!
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Mark D.
Feb 21, 2026
Magnum 500 wheels
I received 4 magnum 500 wheels not even a week ago. When they arrived they looked fine. But on the outside of the boxes it said Made in China. NO where on the website did they say they were made in China. Also stamped on the inside China. Very misleading. I know many items are made there but should be specified. So disappointed. I would even pay more for made in USA.
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Rodolfo M.
Feb 20, 2026
Really bad experience buying from CJ…
Really bad experience buying from CJ PONY PARTS. The customer service is terrible. I bought an item, they sent to another state and when I called them to ask my refund they said it wasn’t with them. I should search for an extend shipping warranty and figure it out myself. Long history short: lose my money and never saw the item !
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John V.
Feb 16, 2026
was told my front end parts would be…
was told my front end parts would be here jan 5th, just shipped mid feb, so 40 days late and have the nerve to charge $330 for shipping, refund my shipping cost or i'm going on all my classic truck forums and bad mouth you for years to come.
Response from CJ Pony PartsFeb 17, 2026
Hello John, Thank you for bringing your experience to our attention. We take these matters very seriously and are truly sorry to hear that you were not satisfied with our service. To help us better understand and resolve the issue, could you please provide more information about your order? You can email me directly at [email protected]. Once I have the details, I will do everything I can to resolve the issue to your satisfaction. Thank you for giving us the opportunity to make things right. Barbara C. (Customer Service Representative)
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