CJ Pony PartsReviews of cjponyparts.com

I've spent over 6000 Dollars problems All the way when asked about parts not fitting properly finally asked for new parts wanted info on what works was told tri y headers when they arrived I questioned it again was told definitely needed that garage started install they would not work now car in shop they had someone there willing to buy them at less than I paid of course so went to another company and asked the same question witch I know the answer now they said for my cable clutch set up I had to use shorty headers shops going to install when they come in CJ pony parts cost me plenty and will not even reply to my email

after proving a physical bank trace and the money credited to their account & had to contact their bank for them! Eventually got ahold of someone in customer service who actually cared and able to process my order for me. Now waiting for parts to arrive in destination. Its been a hassle and frustrating but thankfully with persistence got my parts

Terrible return policy. Don't order parts till you need them. If you get anything early and need to return it won't happen. If a customer changes direction on his build u won't be able to return. I have unopened shipping boxes they won't return. By the time you get some parts you won't be able to return if it's wrong. Pay the extra couple bucks a deal with a company that stands behind what the sell.

No tracking provided, cheap carpet quality, most difficult part uncut.

Pièces jamais reçues, nous avons demandé le renvoi des pièces une 1ere fois, et de nouveau soient disant perdues au dédouanement en France. Une fois que l'on fait la demande de remboursement, ils font encore des soient disant recherches au niveau du transporteur et nous disent de patienter, cela fait 6 mois que cela dure !!!

deliver defected item in damaged box blaming the customer to proccess the order!

Twice ordering, all the parts aren't in the box. It's a massive pain getting all the info they need to fix it. Returns are not easy as well, I think they do that on purpose. I placed an order, called back 45 min to cancel it..I was told it had already shipped so I'd have to wait to get it than return it.

I ordered a seat belt kit and never received it. CJ indicated that the kit in the color I wanted had a 6 week delivery time but when it was ordered I was told it was in stock. I asked them to send a different color instead that they said was in stock and it was also not shipped. This has been going on now for almost one month. Now they are saying they are waiting to get a credit from their supplier before they can process my order for the substitute black seat belt kit. I have paid in full for the belt kit you would think that in the interest in keeping a customer happy they would ship the item and not make me wait for what really is an internal business problem between CJ and one of their suppliers. I am very dissatisfied with their performance and probably will never order anything from them again.