With over 20 years of experience, we are the most trusted and established name in affiliate marketing. Since being founded in Santa Barbara, California in 1998, we have been passionate about driving intelligent growth for our clients. Our employees in 15 offices worldwide are dedicated to delivering innovative solutions and strategies designed to drive BIG results. We dig deep and tackle the tough questions for our clients. Alongside marketing powerhouse, Epsilon, and our sister company, Conversant—our access to unparalleled data allows us to offer a truly customer-centric approach to affiliate marketing.
CJ (cj.com) has 258 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
cj.com
Website
cj.com
Category
Sales & Marketing
Location
Santa Barbara, California
Listed on Five Star Index
2026
About these reviews
Replies
The company has not replied to any reviews yet.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Don't bother working with CJ. Their publishers are mostly off shore coupon sites and review sites that will just insert themselves into your funnel and claim orders you would probably get anyway. Once you want to quit you will be locked into some contract that will cost you even more money.
EH
EASY HEALTHY RECIPES J.
Very bad customer service
Very bad customer service. They hold your publisher commission and don't reply you. They are robber.
BO
Billy O.
Shoddiest affiliate company I've worked with by miles
Set up an account with them to compound the work I do with other companies (Impact, Rakuten, Amazon) for two twitter accounts that have a combined 70k followers. Once accepted, I started with GameFly.
Using CJ's link building tool always created a bad URL that confused followers and sent them to a weird trial page I wasn't trying to share, so I adjusted the URL I shared so people could actually *find* the deal GameFly wanted me to share with them.
This upset CJ, who sent 20 questions asking what I was up to and threatening to close my account if I continued any suspicious behavior. I explained what I was doing and why, and they seemed satisfied with that and we went on our way.
Fast forward a few weeks later and it happens again. This time they say they're killing all proceeds from the link I built and threatening to remove my association with GameFly. I had made a total of 20 sad dollars at this point — compared to hundreds at Impact and thousands at Amazon/Rakuten during the same short phase of time — so I told them fine, remove me from GameFly. Not worth all this hassle to prop up a dying company anyway.
All was left as is, and I generally put CJ on ignore for a while, only to check in a few months later and see I had a $95 balance and no payouts. I sent a support message asking why. Two weeks later they finally replied and just said they're closing the account and returning the balance to the advertisers. No other explanation given.
I'm not too busted up over it — it's a drop in the bucket and I didn't put in any hard work to accrue that $95. But I imagine a lot of folks just getting started who scratch and claw their way to that kind of money, only to get screwed by a company with lousy tools and lousy employees, would feel a whole lot worse than I did. If you're on the fence or just getting started in this business, check out Rakuten/Impact/Amazon. Stay away from this junk company.
GE
Gerog
This firm is a scam.
This firm is a scam.
SN
salman N.
Terrible company
Terrible company, they deactivated my account with no warning, no reason whats wrong I had done. This is completely unacceptable, non professional company, Avoid it
TK
Tracy K.
Too arduous and was closed before up and running.
Too arduous and closed acct before used. But for others experiencing Non Payment - Should Sue.
Each unpaid publisher should sue them AND THEIR ADVERTISER in small claims court - to see if the advertisers are being charged for sales, that are not being passed on to publishers.
They would have to verify total charges to the advertiser/ payouts to sales publishers, to the court or would lose in small claims court.
Also their Advertiser would not like it if they had multiple small claims for not paying publishers especially if a public company.
JK
John K.
Terrible company
Terrible company, just like the others, they deactivated my account with no warning due to invalid clicks and they referenced a domain name which is not even in use lol, bunch of fools. Use impact or go directly with the affiliate bypassing these turds at cj.
PA
Paul
Many here labels them scammers, I didn't believe them. Now I do.
At my previous consulting assignments, some of my ex customers have used CJ for advertising offers via affiliates. For some reason most of them have avoided CJ. Those customers have had online sales between 100 - 320 MUSD per year, of which affiliate sales was a minor part. Most sales came from SEO and SEM.
Now I thought that I would give it a try to be a publisher for companies in other geographies than where we usually work as a digital marketing and e-commerce consultants. I have an incorporated company, which in my country comes with a bit more safety in knowing that it's operated under special and stricter laws than small businesses. Ok, so I registered an account with them. I went through their tedious process of registering my company, uploaded all the required documents, uploaded the tax form (W8-BEN-E), entered the payment details. After a few days the account was approved. I even logged in to it, all looked ok. They didn't have any offers that fit my traffic sources then.
2-3 weeks later on my quest to find an affiliate offer that fit a traffic source, I logged in to my CJ account just to find that they had deactivated it. What!? They hadn't even sent me ANY form of information telling me of the deactivation. NONE!
I thought it was a mistake of course so I wanted to contact their support, but heeeey, in order to contact their support you have to login to >drumrolls< the account that they had deactivated. It is simply IMPOSSIBLE to contact them.
Publishers don't need CJ, there are other affiliate networks with better offers and where they treat their publishers well. I am amazed by that CJ is still in business. I know that I will return their favor of not treating me the right way, by contacting my previous customers, big advertisers and our partners using them, and inform them how CJ's shady business works. Since they reject affiliates and advertisers don't want them, then of course an idea could be that someone is using CJ to some sort of laundering business.
Similar to that we have stopped a BIG payment gateway at one of the biggest e-commerce groups in this part of the world to be used on their 42 sites, I look forward to tell the CEOs I have worked with, currently works with and will work with how CJ treats their publishers. NO ONE wants to be associated with such scammy operations as CJ. Unethical operations such as CJ have no rights to exist and should be put out of business.
I am ok. CJ won't be. At least we never generated any sales with them. Always something that they didn't steal any commissions, they just stole my time to sign up and go through their tedious sign-up process.
My best advise for anyone who wants to sign up with an affiliate network, is to skip CJ. It's sad to see that I couldn't set 0 stars, because this became a 1 star review and they certainly do not deserve even one star.