CivilizecReviews of civilizec.com

Wish I’d read the reviews I’ve had the same experience as everyone. Late delivery Shocking customer service Substandard items

Absolutely 100% unhappy with these bras. The body might accommodate a larger size but the cups certainly don't!!!! I mean how many larger ladies need large body bra with small cups ..padded at that! And yes I've removed the padding and even if my boobs fit they'd be like spaniels ears!! I've contacted the company but they refuse to let me return ...and I'd ordered and paid for these SIX WEEK plus prior to receiving them .and I'd had to email asking where they were! They say the correct item size was picked and shipped which I've agreed BUT they miss the point that they do not fit .. no where near. I'm a DD to E cup and I can't get anywhere near to cram myself in! They took my money don't care that the product isn't sized properly and told me to give them away if they were no good for me! Clearly they have no customer care policy but to have my mooney .oh yeh they offered me £2 compensation!!!! So annoyed with their lack of help Hard earned money wasted!! Sue Gettings NB. I have photos of the cups have added one but it won't be public on here apparently, but have a whole selection if requested I have also been told if I do escalate this it will take 'a long time' to be looked at! The cost is not longer my issue it's the product totally unfit for purpose ... The material has to be cut to get the padding out and not a bit of support just flattens you boobs!

Scammers! Avoid at all costs!! I placed my order on 12/09/23 and have still not received it, they keep sending me a tracking number but there are no details provided. Originally the order was for £18.99 but I was charged £22.55, they refunded me £3.79 when I disputed this so I should be owed £18.76. I have tried to obtain a refund via PayPal but they keep redirecting me to the scam company. I am owed £18.76 but on PayPal they have put £16.04!

Ordered bras at the beginning of September and am still waiting every time I ask where my order is company say its on its way It's a scam and stay away from ordering anything from ti's company

Wish I'd checked this site out first took 2 months for my order which only arrived after I'd applied to PayPal for a refund. Quality rubbish stitching undone in places extra bits of fabric sticking out under the arms, padding too small for bra cups. Don't think I've any chance of a refund after reading how hard it is to return... trying PayPal.. why not, might as well have a go..

Stay away been 2 months since order still not received it. Contact us what a joke automated reply. Lost my money....

I wish I'd seen these reviews before ordering. It's been nearly 2 months since I ordered, still no update on postage, no official tracking number. Their customer service robot is useless, no helpful feedback from their support email address, just refers you back to their robot. So frustrating. I've requested a refund but don't hold out much hope of actually getting a response. Avoid these people at all costs.

I wouldn’t even give it 1 star Nearly two months have passed and still no signs of the order. Several emails sent and always with the same reply. “ Be patient “ Well my patience has run out