Neesha N.
ALL IS NOT WHAT IT SEEMS!
They make out they are in major cities across Europe….. Wrong from China!! Don’t waste your money!!
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Civilizec (civilizec.com) has 152 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Neesha N.
They make out they are in major cities across Europe….. Wrong from China!! Don’t waste your money!!
Linda C.
AVOID ! Item not as advertised, forget trying to return anything . Complete rip off.
joyce C.
Got charged twice ! 😡 No communication whatsoever have reported to PayPal , their customer service just goes round in circles with generic quotes won’t let me cancel either feel stupid for not checking on here first !
customer
The company won't allow me to cancel order. Waste of money.
Lynn H.
Avoid at your cost. They are absolute rogues. After waiting 7 weeks, the items were the wrong colour, wrong size and cheap nasty material. Emailed about 10 times but they just fob you off and threaten with ‘very high return costs’ and ‘a refund will take a very long time’. It’s a total scam and I’ll try to put in a claim through PayPal but not hopeful of result. They have basically stolen my money, what kind of people are they!! 🤬
Joanne B.
AVOID!!!! They took extra cash for 'VAT' after the original payment had gone through, I tried to cancel within hours of the original order, they kept asking to me to try the goods, despite me very clearly telling them to cancel the order. They then told me they couldn't cancel due to the package already being sent. All this within 24 hours. They will not cancel my order, take no notice of peoples consumer rights. They are charlatans, I will be taking this further
Mr I.
Inept company - cancelled order - took two days for a reply. Charged £'s extra - said it was a system fault. Now only refund of £3.05! Rubbish - will spread the word - Chinese Rubbish!!!!
Miss W.
They claim sizes are correct but each item differs; size M can vary between UK size 6 -10. Returning goods is to China at customers expense and they don’t like giving out the return address. Customer portal isn’t straight forward to use, it keeps asking for original information and feels like you’re starting over again and again with each answer or question. Quality of goods are not superior in quality as they claim to be.