City Sightseeing New YorkReviews of citysightseeingnewyork.com

The on board tour guides are hugely inconsistent. Some barely say anything although, when approaching a stop they do talk for a minute or two about how they work for low wages and value tips etc!

We bought by internet and they did not send us the ticket. We arrived at the stop bus and lost one hour and taxi going to the office, because the ticket. In the office a one hundred file waiting.. It was horrible. Why they do not send the tickets by internet?

what sightseeing company covers its windows with partially transparent window advertising. this one does. rediculous.

I had bought a voucher in July but when I went to print it in October it would not print. I was told by the agent that my credit card, with which I had bought the voucher, would be credited and I can go ahead and buy a new voucher, which I did. However, two weeks later, I had still not been refunded for the voucher that would not print. When I contacted them again I was told because the purchase was over 3 months they couldn't reimburse my card and they would have to mail me a cheque. I pointed out to them that I live in South Africa. So the first problem is our post is not very reliable and even if it does reach me I don't know if my bank will cash the cheque. So, at this stage, I hold no hope of getting my money back. If I was told in the first place that they couldn't reimburse my card I would have never bought the second voucher. It is a lot of money I have lost and the company doesn't care.

If you enjoy listening to someone who doesn't speak English- take this tour! If you enjoy someone who doesn't tell you anything about the stops, just says, "here is number 37,38, etc" - take this tour! Completely unacceptable!