City Sightseeing New YorkReviews of citysightseeingnewyork.com

The routes were inventive and covered known highlights and lesser known landmarks. The drivers also navigated the traffic well. Some guides were better informed than others, but that is the luck of the draw.

We purchased the FreeStyle pass on line. The process to pick up your tickets is seamless. The tour guides are very informative and humorous, however one of the guides on the bus talked about drinking and bars constantly just FYI.

I bought a 3-Day flexible pass to have access to 6 attractions and the hop-on hop-off bus. I'd bought it before and I knew what to expect (and I wasn't disappointed). In general the experience was quite good. The only 'negative' thing was having to go to the ticket counter to redeem our vouchers every time we wanted to enter anywhere. We didn't know it at first (we weren't informed at the visitor center) and it took us forever to figure out where we were supposed to go, or what we were supposed to do to be able to take the ferry to Ellis Island and the Statue of Liberty. The people on site (at the ferry - not City Sightseeing employees) weren't exactly helpful. But after that first confusing moment, the rest of our experience with City Sightseeing was great: the buses ran on time, they took us everywhere and the guides were good. Suggestion: they should save some paper and use some sort of cards. The way they give you the vouchers is quite inconvenient.

Great way to see New York. Takes a lot of time to get from one attraction to the next.. Give yourself lots of time

Excellent value for money - especially the 3 day all in bus & 5 free entry passes

Phyllis was excellent! Very informative and comical! Great rapport with tourists! Our second experience on Downtown tour had a young man who spent most of his time hanging around young girls(and his zipper as down!)

What a great opportunity to revisit some old destinations and new. Comfortable upper deck, great live commentaries. Not enough time to view all in 48 hours, but still a great trip. Book 'on line' with vouchers being redeemed at the Port Authority or directly from Sales team at all stops.

The staff at the pick-up/drop-off locations were very visible, friendly and helpful. The routes were interesting and well-organized. Rachel, our guide for the ferry route, was exceptional - enthusiastic, well-spoken, very knowledgeable, and professional. Some of the other guides were not focused on the tour, too concerned about stressing the importance and suggested amount of tips, and sometimes very difficult to understand. Directions for finding the next bus, or the ferry location, were not clear.