City HiveReviews of cityhive.net

SO I tried once the first time no call back response at all ok whatever few months later I try again system a bit better schedule online for demo. OK Great no confirmation emails calls nothing weird but ok whatever they shoot a text at time I selected that they are waiting for me to join. I'm confused join what nothing been sent to me. SO while I'm waiting to get a link or somthing to join the meeting I'm reading reviews an I'm like you know what you dont even have my business yet an its anything but smooth well oiled system in place to me that's a red flag since I want them to run my stores web service an they cant handle a web conference call

At this point, I want to reach out to tell others how bad the service from City Hive is. Within the last year, I have run into problems with deliveries from my local liquor store. They use City Hive and their deliveries are always a problem. Let me give you the rundown. Every time I order a delivery, something is wrong. At -10 degrees, I don't want to go out to shop in store or do a pickup. So, I ordered a delivery. When it was half an hour after it was scheduled to be delivered and still had not shown up, I called the store. The employee who answered the phone told me that no one was available to deliver it at that time. By the time I received the order, it was over an hour late. Good thing it was nothing that I needed right away. Prior to this, I had tried to use the free delivery offer that I received in my email. When I started to checkout, it showed that I had to pay for delivery. I called the store to ask about this issue. The employee I spoke with told me that they could not do anything about the delivery charge because it was offered through a different company. That was City Hive. Good luck with deliveries from any liquor store or whatever else City Hive delivers. Don't expect much because you will not get much. They are not worth using unless you are in dire straights.

Citi Hive Sucks! Payments do not go thru even with a valid credit card! No one ever answers phone! Site is down more than it is up. Worst merchant ever!

City Hive is just another unreliable service. They take anyone, even crooks and thieves, no morals. No oversight, don't care, no service, etc

We have been experiencing ongoing issues with getting access to your API information. Unfortunately, your support team does not seem to have a clear understanding of what an API is or how it functions, which has made it very difficult for us to resolve the matter. We would appreciate being connected with someone more knowledgeable who can assist us properly. Trying to get API info from your team is like asking a fish to explain WiFi. Anyone there actually know what an API is?

City Hive is complete garbage, as you can see from other reviews. If you are a merchant thinking about using City Hive, YOU WILL LOSE CUSTOMERS. I am a consumer and the platform has not worked for me for years. The two times I was ever able to get a response I was told they were working on it. I seriously wonder if it's even a legitimate company.

Extremely slow to innovate, terrible customer service, APIs will disconnect from your POS and it will takes months to get ahold of them for any one to fix it. Hell even turning off the service took 30 days, 4 phone calls, 6 emails.

Apparently City hive is the delivery service for Twin Liquors. My delivery was late which I can deal with, but my delivery person only spoke Spanish which I don't, he texted and called a few times, I told him, in Spanish, that I don't understand or speak Spanish so I didn't know what he was saying. I ended up not getting my delivery and the Manager of Twin Liquors offered no recourse. Not at all happy with Twin or City Hive.