CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

sonicreachgmail.com
May 20, 2024
Doogie Delivery
I did not know this even existed I took a chance on this delivery platform and was not disappointed. I will definitely use them again in the event I need this service. It was painless and very efficient.
Response from CitizenShipperMay 22, 2024
We're thrilled to hear that you had a positive experience with us and discovered a new solution for your delivery needs! Thank you for taking the chance on our platform. If you have any questions or need assistance in the future, our Support Team is here to help. Feel free to reach out to them at [email protected] for personalized assistance and detailed inquiries. We're here to ensure your continued satisfaction with CitizenShipper!
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Gs G.
May 19, 2024
Easiest
Easiest, most stress free experience. Well Done
Response from CitizenShipperMay 22, 2024
We're delighted to hear that you found your experience with us to be the easiest and most stress-free! Thank you for sharing your positive feedback. If you have any questions or need assistance in the future, our Support Team is here to help. Feel free to reach out to them at [email protected] for personalized assistance and detailed inquiries. We're here to ensure your continued satisfaction with CitizenShipper!
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Sue M.
May 18, 2024
Tatiana was the best
Tatiana was the best. Our transport of our beloved Mainecoon, Freya, from California to Philidelphia went seamlessly.Thank you Tatiana and citizen Shipper.
Response from CitizenShipperMay 22, 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that Tatiana provided excellent service for the transport of your beloved Mainecoon, Freya, from California to Philadelphia. Your feedback about Tatiana and CitizenShipper is greatly appreciated. Should you have any questions or need assistance in the future, our Support Team is here to help. Feel free to reach out to them at [email protected] for personalized assistance and detailed inquiries. We're here to make your pet transport experience as smooth as possible!
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Sher W.
May 17, 2024
Easy to use
Easy to use, multiple bids/options for transporting my pet. Vetted drivers with reviews to make an informed decision.
Response from CitizenShipperMay 22, 2024
We're glad to hear that you found our platform easy to use and that you had multiple bids/options for transporting your pet. Ensuring the safety and well-being of your pet is our top priority, and we're committed to vetting drivers thoroughly to provide you with peace of mind. If you have any further questions or need assistance, our Support Team is here to help. Feel free to reach out to them at [email protected] for personalized assistance and detailed inquiries. We're here to make your pet transport experience as smooth as possible!
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Kerri P.
May 17, 2024
We used CitizenShipper for the first time.
We used CitizenShipper for the first time when arranging for transport of our new 8 week old puppy from Ohio to NY. The service was outstanding. We were able to use an online coupon for 15% off of the subscription price. What I liked best about this site was that I was able to read shipper reviews by former customers, get quotes within minutes from the various bidders who were interested, and have piece of mind about the background of the companies placing bids. CitizenShipper does check the background of the individuals and businesses that are bidding for the jobs that you list there. The website was easy to use and the shipper that we chose was nothing short of professional, reasonable and caring. I would recommend CitizenShipper to anyone looking to find a reliable shipping service.
Response from CitizenShipperMay 22, 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that CitizenShipper provided outstanding service for the transport of your new puppy. Your feedback about utilizing an online coupon, reading shipper reviews, and receiving quotes quickly is greatly appreciated. It's wonderful to know that you found the website easy to use and that the shipper you chose was professional, reasonable, and caring. Should you have any questions or need assistance in the future, our Support Team is here to help. Feel free to reach out to them at [email protected] for personalized assistance and detailed inquiries. We're here to make your shipping experience as smooth as possible!
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Steve C.
May 16, 2024
I had an emergency situation and needed…
I had an emergency situation and needed to transport a dog from Florida to Iowa on short notice. Had no idea how to find a service to provide for my needs, but found CitizenShipper on a google search, and that was all it took. I instantly received dozens of bids, each with a personalized description of their service. The one I selected was awesome!
Response from CitizenShipperMay 22, 2024
Thank you for sharing your experience with us! We're glad to hear that CitizenShipper was able to assist you in your emergency situation and that you found a service provider that met your needs. Your feedback is valued, and we're here to help with any future inquiries or assistance you may need. For personalized support and detailed inquiries, please feel free to reach out to our dedicated Support Team at [email protected]. We're here to assist you every step of the way!
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DH
May 15, 2024
Citizen Shipper is a great platform
Citizen Shipper is a great platform. I put in my need for my motorcycle to be transported and received bids almost immediately. I chose Rubicon Transport and am so glad I did. Rubicon is excellent. They transported my Harley Street Glide Special from South Florida to West Texas. They arrived on time, were friendly and professional, used six point restraints in covered transport truck with no loose items inside around the bike. They delivered on time. Picked up Sunday and delivered Wednesday am the same week! My bike arrived to Texas before me. They delivered to my sister’s with excellent communication and real time tracking. Can’t say enough good about Ryan, Bryce and Paul. Thank you!
Response from CitizenShipperMay 22, 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that CitizenShipper helped you find a great transporter for your motorcycle and that Rubicon Transport provided excellent service. Your feedback about Ryan, Bryce, and Paul is greatly appreciated. Should you have any questions or need assistance in the future, our Support Team is here to help. Feel free to reach out to them at [email protected] for personalized assistance and detailed inquiries. We're here to make your shipping experience as smooth as possible!
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CWigley
May 12, 2024
CitizenShipper is a great platform to find transport for your boat
CitizenShipper made it easy to evaluate drivers and choose the best service for our needs. The platform is easy to work with, and communication with the various drivers that bid on the job was very simple and timely. This is a perfect service if you need to find a driver and want to review several quotes to pick the one that works for you. I highly recommend this platform
Response from CitizenShipperMay 22, 2024
Thank you for sharing your positive experience with us! We're delighted to hear that CitizenShipper made it easy for you to evaluate drivers and choose the best service for your needs. Your recommendation means a lot to us. Should you have any questions or need assistance in the future, our Support Team is here to help. Feel free to reach out to them at [email protected] for personalized assistance and detailed inquiries. We're here to make your shipping experience as smooth as possible!
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