CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

phillip
Dec 10, 2024
Had a great experience with there…due diligence
Had a great experience with there performance. They were very attentive to me and the breeder. I highly recommend them. Thank you and happy new year.
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Gini San M.
Dec 9, 2024
Driver was excellent
Driver was excellent. Website easy to use. Excellent service.
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Irina
Dec 9, 2024
Dogs Transport
Takes a little bit to read through all the bids and find what you are looking for but does work and great set up for transporting!
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Theress S.
Dec 9, 2024
On time shipment
On time shipment. Driver courteous, kind and caring. No issues. Driver sent pictures and update texts.
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Zach R.
Dec 9, 2024
Highly recommend CitizenShipper
I would recommend CitizenShipper to anyone looking to get their pet safely from one place to another. After waking up on a weekend morning to realize I needed to get my dog from New York to Baltimore, I wasn't sure what to do. I had tried TaskRabbit before, but each time I tried to match with a tasker, they rejected the task of driving my dog between cities. Then I found CitizenShipper, and I was surprised at how easy it was. I posted my request, and I got ~20 bids within an hour, and someone offered to take my dog same-day, which was exactly what I needed. He arrived on time, and my dog arrived safe and happy to Baltimore. I would recommend!
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Recon C.
Dec 8, 2024
Travels With Ruger the Rough Collie pup
CitizenShipper was very professional and prompt in communicating with us in regards to our transporters travel progress from the frozen northern state of Michigan to our transfer point in Texas. Thanks so much for making this experience a great success!
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Natalie P.
Dec 7, 2024
BOOK THEM!!
BOOK THEM!!! BOOK THEM!!! BOOK THEM!!! Fantastic customer service and updates. Your pet is safe, great communication and updates. Thanks again, great job.
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GS
Dec 6, 2024
Do yourself a favor and book...
Do yourself a favor and book your shipment with Citizen Shipper. It's about as stress-free transaction as possible. I searched for a while (and hit some dead-ends) to get someone reliable to transport a snowbike, which isn't the most common vehicle so there was some risk. The bike and it's accessories box/parts were delivered in 1 day, secured perfectly and no delays or issues. Excellent communication along the way. I'll be a return customer 100%!
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