CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Steven W.
Aug 23, 2026
I was skeptical at first
I was skeptical at first, after reading the reviews I was feeling better about the company. After getting some quotes from the drivers and choosing which one I wanted it was reassuring. The driver did exactly what she said she would do. I would definitely use this company again.
Response from CitizenShipperAug 23, 2026
Steven, it’s great to hear that your initial hesitation turned into such a positive experience! We’re glad your driver followed through exactly as promised. We appreciate your trust in CitizenShipper and are happy our transparent process helped you feel confident in your decision.
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Customer
Aug 23, 2026
Excellent service.
Excellent service.
Response from CitizenShipperAug 23, 2026
Thanks so much for the kind words! We’re so glad you had a great experience with CitizenShipper. We really appreciate you taking the time to leave a review and hope to help you again in the future!
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Jesus R.
Aug 21, 2026
Amazing Experience
I enjoyed the experience of having a quick turnaround once i submitted my pets needs. Very professional and easy to use platform.
Response from CitizenShipperAug 21, 2026
It’s always nice to hear when finding a pet transport option comes together quickly and without complications. We’re glad CitizenShipper made it easy to submit your pets’ needs and connect with responsible pet transport options, Jesus. We appreciate you taking the time to share how simple and professional the experience felt for you.
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Eugene L.
Aug 19, 2026
I had a great experience with my dog…
I had a great experience with my dog transporter. They transported my pup from California to Illinois and their communication was fantastic. I found some good potential shippers on the CitizenShipper platform, which made it pretty easy to search and initiate conversation with them.
Response from CitizenShipperAug 19, 2026
It’s great to hear CitizenShipper made it easier to explore your options and connect with a driver for your pup’s trip from California to Illinois. We’re glad the communication throughout the trip was so positive and that you found a driver you felt comfortable with, Eugene. Thank you for choosing CitizenShipper to find responsible pet transport and for sharing your experience.
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Kristin
Aug 19, 2026
Great experience
Great experience
Response from CitizenShipperAug 19, 2026
Kristin, we love hearing this! Thanks so much for choosing CitizenShipper. We’re so happy to be part of making your experience a great one!
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CHARLiiE
Aug 17, 2026
I wasn’t aware such a service existed!!!
I didn’t even know this service exists! CitizenShipper helped me find transportation for my Shipooh as I was relocating. You simply put all the details of your trip and watch the quotes come in. It was a simple process, I placed my request, received quotes, was able to look through them and then I decided on the company (shoutout Paws & Pathways Transport). I loved that I had access to several companies in one place. You pay a fee to CitizenShipper but for me it was worth it because they did a lot of work for me. You can see the companies credentials, reviews, and their personal policies and procedures. All the information you need is right there, in one place! My pet was staying with family while I was already getting settled in our new home… and I was able to use CitizenShipper to help make that process smoother when I was ready. There are options ! The service from Paws & Pathways was super smooth and easeful. My dog looked so calm when I received the photos throughout the trip. Overall, I am pleased… from posting my request to recording my dog in our new state … it was all just stress free, transparent, and perfect! I also learned they deliver boxes so plan to try them out to clean out my storage and get the remainder of my items to me :).
Response from CitizenShipperAug 18, 2026
Charlie, we’re honored to hear that you had such a positive, smooth experience with CitizenShipper! We’re so happy Paws & Pathways Transport kept you updated with photos and helped make your long-distance move feel stress-free. It’s so reassuring to hear that we provided the options and transparency you needed from a pet transportation platform, and we hope we can help with those storage boxes, too!
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Eve P.
Aug 17, 2026
La familia pet transport is very reliable
Amazing company. Booked a last minute trip from east orange NJ to Pittsburgh pa and got them there in 6 hours. Thank you so much!
Response from CitizenShipperAug 17, 2026
Eve, it’s great to hear CitizenShipper helped you find responsible pet transport when you needed a time-sensitive solution. We’re glad you were able to connect with a driver who got your pets from East Orange to Pittsburgh safely and so quickly. Thank you for choosing CitizenShipper and for sharing your experience with us.
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Cornee H.
Aug 17, 2026
Inexpensive transport options
We struggled to get a transporting service for our pets from Dulles Washington at a reasonable fee. We managed to track down the most amazing pet transport through citizenshipper and the transfer went smoothly. Definately worth using the service of you are on a budget and want to get your pets home.
Response from CitizenShipperAug 17, 2026
Cornee, finding a pet transport option that fit both your needs and your budget can make a huge difference. We’re glad CitizenShipper helped you connect with a driver who made the transfer go smoothly and gave you peace of mind along the way. Thank you for choosing CitizenShipper and for sharing your experience with us.
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