CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Lori T.
Nov 10, 2014
Great experience.
Our driver picked up, carefully packed, and delivered everything as promised. He was super nice and easy to work with. We have recommended CitizenShipper to others. It was a great experience for us.
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Lydia
Nov 8, 2014
Great Company and Great Price
I found Citizen Shipper to be the perfect company with competitive prices for the transport I needed. My transport went through flawlessly and I could not be happier. I would definitely us them again.
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Richard M.
Nov 7, 2014
Very reasonable fees (in comparison with others)... and very responsive service!!
The fees for CitizenShipper are very reasonable and more in line with my expectations in comparison with other shipping sites. I had one minor issue with a driver... and the support team at CitizenShipper was very responsive and resolved the issue beyond my expectations. Very good experience!!
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Keir
Nov 7, 2014
Found a great shipper for my dog.
After a bunch of guys flaked on me through UShip, I found a great shipper on CitizenShipper. They came on time, treated my pup very well, and the price was reasonable. Highly recommended.
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No Wake T.
Oct 31, 2014
A step in the right direction.
Citizen shipper is the best alternative to Uship I've found, and believe me I've looked. their still fairly small, which I consider a good thing. but they've got the platform and the shippers to be great. this is the best thing to happen in the less than load business in a long time. just give them a try, there less expensive, and have better customer service.
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Brian B.
Oct 20, 2014
Wow...such amazing customer service!!
I have been a customer of Citizen Shipper for about a year and they have really grown and helped my business in the process. I really appreciate the effort they put into keeping in touch with their customers. Jennifer at Citizen Shipper was amazing and knew exactly how to address my small concern today and was so polite and professional. I wish I had employees like her. They better hold onto her. She's a real asset to the company.
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v.coco
Oct 14, 2014
on time and in good condition!
First timer user of Citizenshipper friends told me about it. I took a chance on sending a rare MCM piece now Iam sold.
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Kynleigh T.
Oct 10, 2014
Support staff is on top of their game! Great site for shipping!
I called and spoke with Jennifer before accepting a bid and she cleared up any doubts I had about using this service! My shipment was completed and I got my things with zero problems or frustrations! Great company - I will definitely use again!
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