CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Johnathan F.
Jul 16, 2019
Best experience ever!
Great experience!
Response from CitizenShipperJul 16, 2019
Thank you Jonathan! Follow us on social media for all the exciting stories from the road :)
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Lucy L.
Jul 15, 2019
Citizen Shipper has a great pool of pet…
Citizen Shipper has a great pool of pet transformation. You get immediately respond from many pet transactions service. Easy and friendly website. Highly recommend this website. Very please with Toby’s service. Immediate contact and he pick up my dog and my two cats. Delivered them well and happy in 24 hours from Atlanta to Chicago. Roxana Ong
Response from CitizenShipperJul 16, 2019
Thank you Roxana, and we appreciate you sharing your positive experience with our community on Facebook :)
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Polly J.
Jul 15, 2019
Great service
Great service. It worked in a timely manner she was professional And friendly and really seem to care about the puppy she was transporting. I will definitely use the service again.
Response from CitizenShipperJul 16, 2019
Thank you for showing the pet loving side of our transporters to the rest of our community, we're thrilled to hear you had such a nice experience using our service :)
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Lenka N.
Jul 14, 2019
Transporting cat from Virginia to New Mexico
Our cat got lost 10 days before our move from Virginia to New Mexico. We were all heartbroken. When a stranger found our cat 2 weeks after we left, we were very happy but at the same time worried because we had no idea how to get our cat back to us. Since we moved 1800 miles away, it was quite a challenge to find a way to get our cat back! Thankfully we found this website CitizenShipper where you pick a driver who will transport your pet to you. It wasn’t easy but finally there was a lady Felicia Larkins who agreed to our price and was willing to bring our car back. We were nervous first, had no experience with this kind is service before. However everything went smooth, she picked up our cat at our friends house and kept him safe for another 3,5 days till they made it to New Mexico. She was very friendly, reliable, always kept in touch with me and available to answer all my questions. Even send me pictures on my cat along the way! I’m very happy to found her and would highly recommend her to anybody who needs transportation of their pet across the country. Felicia, thank you for bringing our cat back to us! Our family is complete again❤️
Response from CitizenShipperJul 16, 2019
Thank you Lenka! Your story is a true blessing and a motive for us to keep working on getting even better at what we do.
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Efrain R.
Jul 13, 2019
citizens shipper
They are outstanding transporter’s also reliable company, they do really care your pets, and also make sure they are feed and walked and care for. My dog arrived home safely, I as retired Military recommend this company for transporting your Pets
Response from CitizenShipperJul 16, 2019
Thank you for your service Efrain, and we owe you huge gratefulness for using our services and providing us with such an awesome review.
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Celeste F.
Jul 13, 2019
The whole process was easy
The whole process was easy. I was skeptical at first but was so happy with the expierence. My driver, Helene kept in touch the whole trip. I look forward to using the service again in the near future.
Response from CitizenShipperJul 16, 2019
We look forward serving you well again too! Thank you for all the kind words :)
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Alyson D.
Jul 12, 2019
Great customer service
Great customer service
Response from CitizenShipperJul 16, 2019
Thank you Alyson! We love you have shared your insights on our Facebook as well! :)
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corinne N.
Jul 12, 2019
This was a great service
This was a great service. Noah's ark got our pet safely to his destination and at a reasonable price. Would definitely recommend.
Response from CitizenShipperJul 16, 2019
Thank you for a great review Corinne, we appreciate your feedback :)
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