CitizenShipperReviews of citizenshipper.com

Fee is too expensive. Everything else good and simple.

The system is easy to use, but the details are deeply hidden. Basic searChing of fees brings up information that seems plausible, only to find that real fees, are higher. There is no filtering by vehicle type, even though you are required to put in make and model. Inundated with messages from car transporters when wanting to ship a motorcycle. Final result (with a massive discount) was good in the end, but saved, really, by the excellent service of the independent transporter. Now I have his details, will I use this service again? Only, maybe.

very efficient, thorough, with thoughtful guidelines. Good price options, we would surely use them again, and highly recommend them to all for a safe respectful delivery!...

Confirming time of pick up started at 12:15 am to 5 am to finally picking up at 7:15am kitty got there on the 7 of March missing dry cat food as well as a 16 oz temptation treats that was a full container. All they gave was wet food at drop off. Couldn't follow directions as to call 2 days before delivery finally delivered kitty at 8:15pm she was dehydrated and was throwing up Yello foam. She is doing better assumed she was under qlot of stress.

I was ripped off from the first guy I booked. He took $800 from me and lied about picking my cat up.

Decent enough experience with being able to get bids for shipping, however it was not clear upfront what the charge was just for the service of connecting you with people. The cost was very steep for just that act, which ended up increasing the cost of the service by 30%

The fee structure listed is incorrect. I was charged A LOT more than the website stated I would be. Luckily, the transporter was AMAZING!!!!! Would I use Citizen Shipper again, yes, but only if the same transporter was available!! Look for The Friendly PetExpress- they were better than I could have imagined!!

John was great but the fee citizen shipper charges was outrageous and I got an amazing deal with the transporter but I can’t believe the amount the website charges more than $150 dollars for the website fee is ridiculous.