CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Minhung L.
Aug 25, 2019
Citizenshipper get the job done
Citizenshipper is convenient if you need to ship something-everything, especially a purchase online out of states or cross country and you like to save a trip! Post your listing online then will receive lots of offers from carriers- read the reviews of service providers-pick the best one! That’s it! So easy!
Response from CitizenShipperAug 25, 2019
Thank you for you review Minhung! Happy customers and reliable and verified transporters make our job of safely and reliably reuniting pets with their families anywhere in the US, in a fragmented industry as pet transportation is, so much easier!
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Leticia T.
Aug 25, 2019
CitizenShipper is easy to use for…
CitizenShipper is easy to use for shippers and transporters. For shippers: Post you're shipment (pets, furniture, vehicle parts, motorcycle s, etc) with pick-up and drop-off locations and get an estimate by approved Transporters. You can also send messages to certain transpoters and invite them to bid on your shipment and see their reviews from previous clients. For Transporters: What can I say we love it.
Response from CitizenShipperAug 25, 2019
Thank you for providing your insights into both sides of the marketplace Leticia, we love your commitment as a reliable pet transporter who puts customer's mind at ease and makes them feel that their pet will be well taken care of, and reach its destination safely and happily. :)
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tammy
Aug 25, 2019
Driving for Citizen Shipper
I have been a driver for Citizen Shipper for over 6 months. I have been to every state continentaly and love transporting animals for their owners or new owners. To have someone say I am the only one that will ever transport their family member is uplifting and rewarding. So many memories in just a short time and more to come all because of CS allowing drivers and customers to connect.
Response from CitizenShipperAug 25, 2019
Thank you for being the driving force behind our company success so far Tammy, your effort in providing customers with minimum anxiety when separated from their pet is something we are extremely grateful for and hope to work with you in many months that come!
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Heidi Sue S.
Aug 25, 2019
A great company to ship with
A great company to ship with. Trusted drivers. Transport anything across the country.
Response from CitizenShipperAug 25, 2019
Thank you for your review Heidi!
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Michelle P.
Aug 25, 2019
Citizen Shipper Rocks
This Company has allowed me to start my own business working for myself driving animals to required destinations by their families or new families and giving them unconditional love and support the whole way! I Love Citizen Shipper! They have connected me to soo many Fur-Ever relationships!
Response from CitizenShipperAug 25, 2019
Thank you for being a loyal part of our family Michelle, you and all others that participate in the process of building a a trusted community that values, respects and loves animals with a drive to help connect families with their pets are the backbone of our company success!
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Lisa L.
Aug 24, 2019
Best Pet Delivery Service!
I contacted Citizenshipper when I realized flying Zuko (a family member's Dalmatian) wouldn't happen because his kennel is to large and the outdoor temperature was above 80 degrees. This service went above and beyond to ensure a timely, safe delivery! Nick F. kept in touch with me during the entire process. I'm glad I chose this service!
Response from CitizenShipperAug 25, 2019
Thank you Lisa, we would love to have an opportunity to share your excitement on our social media, please send us Zuko's photo if you can? Thank you :)
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Chris D.
Aug 23, 2019
Was very happy with my experience
Was very happy with my experience. Driver was prompt, communicated well, sent photos of my dog along the way and took great care of her.
Response from CitizenShipperAug 25, 2019
Thank you for your review Chris, we would appreciate if you shared your excitement with our community on social media!
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Holly G.
Aug 23, 2019
Citizenshipper is the best
Citizenshipper is the best! Very fast quotes!
Response from CitizenShipperAug 25, 2019
Thank you Holly, and happy shipping in the future! :)
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