CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Shaneeka S.
Jan 10, 2020
Excellent service I recommend this…
Excellent service I recommend this service ... very easy to use. Great transporter!!!!!🥰😋😋😋
Response from CitizenShipperJan 10, 2020
Thank you for your review Shaneeka! :)
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Larry-Blaine,WA
Jan 9, 2020
I love delivering pets for this company
This is a great company to work with. I deliver pets and am on multiple loadboards, but 90% of my deliveries are made through Citizenshipper. The main reason is because they charge their customers less, leaving a more competitive profit for the delivery companies. I like their website, as it is easy to maneuver through, and contains all the info needed to do the job.
Response from CitizenShipperJan 10, 2020
Thank you so much for your review Larry, we sincerely hope to provide you with an opportunity to use CitizenShipper with even more success and happiness in many years to come! :)
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Mingon S.
Jan 9, 2020
Citizen Shipper
I use Citizen Shipper for bids on transporting my pets. I can honestly say that I trust them, would use them again and refer them to others. My my experience went very well. MSH
Response from CitizenShipperJan 10, 2020
Thank you so much for your review Mingon, we look forward to connect you with the best transporter for the job again in the future! :)
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Shien
Jan 9, 2020
Very helpful when you need affordable…
Very helpful when you need affordable shipment options.
Response from CitizenShipperJan 10, 2020
Thank you for your review Shien :)
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Jennifer M.
Jan 8, 2020
I had live GPS on the puppy!
Driver kept me updated all throughout the ride. He was kind, understanding, friendly and patient. He would send me pictures along the way and I had live GPS. I highly recommend! It was my first time ever transporting a puppy like this so I was skeptical and worried but in the end I had nothing to worry about!
Response from CitizenShipperJan 10, 2020
Thank you for your feedback Jennifer, we're happy to hear that we were able to remove the feeling of anxiety away associated with being separated from your loved one, and we wish you the best of times in 2020! :)
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Myrna G.
Jan 8, 2020
Extraordinary service
Extraordinary service. Definitely will recommend.
Response from CitizenShipperJan 10, 2020
Thank you for your recommendation Myrna! :)
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Miriam H.
Jan 7, 2020
A great resource to use
A great resource to use! Highly recommend!
Response from CitizenShipperJan 10, 2020
Thank you Miriam! :)
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Steph M.
Jan 7, 2020
Great place to request help
Great place to put up a request for pet transport. I’ve used this twice and each time have had great experience. It is an easy platform to use, quickly received quotes, the transporter was professional. The pick up and drop off was fast and easy. I received many quotes to choose from. The quotes that the professionals responded with were all quick and comparable. The ease of communication within the app was acceptable. The citizen shopper website is easy to navigate. The profiles of the professionals are detailed and contained everything I wanted to know about the professional. I felt confident in my decision to use the professional I chose. I’m sure citizen shipper would be there to assist me in any troubles if I had experienced them. I plan to use the service in the future. Seems to be the only game in town at the moment anyways. I trust the company to deliver the services they describe in a professional manner. I look forward to using them in the future
Response from CitizenShipperJan 10, 2020
Thank you so much for your kind words Steph, especially being a returning customer! We are hopeful to provide you with the same experience as on 2 previous occasions and wish you all the best in 2020! :)
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