CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

M. R.
Jan 19, 2020
Doggy arrived safe and sound from the East coast at the west coast
Awesome service and awesome shippers. Hands down for Pawfessionals Pet Transport. Also big thank you to the support team, especially Matthew, of CitizienShipper!!!
Response from CitizenShipperJan 20, 2020
Thank you very much for your review and for your kind words about our support team and the transporter you were connected with, we look forward making you happy each time you choose CitizenShipper as a service to get connected to a verified driver :)
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David B.
Jan 19, 2020
Two Husky Puppies 810 Miles
Tammy did a WONDERFUL job. Sher was very responsive and very affordable. She transported two 12 week old Siberian Husky puppies by plane from ATL to GRR (Atlanta GA to Grand Rapids MI). She was great to the woman who had the dogs and was wonderful to my son and I when we got them. DEFINITELY WOULD RECOMMEND!!!
Response from CitizenShipperJan 20, 2020
Thank you David, we hope you and your family are enjoying the time with your pet and we appreciate your recommendations :)
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Beth B.
Jan 18, 2020
Great experience
Great experience! Received numerous bids and found a great shipper with a great price! Will definitely use again.
Response from CitizenShipperJan 20, 2020
Thank you very much for your feedback Beth, we are happy to hear you've had such an amazing experience using our website! :)
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Lisa N.
Jan 18, 2020
Sharon was great to work with and very…
Chitizenshipper was a great platform to use to ship some of our puppies from our litter to a friend in NY. I just posted what we needed and I got quotes back really quick! Sharon was great to work with and very accommodating to our changing needs and my many questions. I have never used a service like this before so I was a little nervous. Sharon did a great job of walking me through each step and making sure I was comfortable with how this was all going to work. It started with a trip for 2 8wk old puppies from our litter going to a friend in upstate NY to 4 of them needing a ride. Mike and Amber did a fabulous job of getting them safely and happily to their new homes! Thanks so much, Sharon, Mike and Amber. I would definitely use your services again if we ever have a need.
Response from CitizenShipperJan 20, 2020
Thank you Lisa, we sincerely appreciate your recommendations and we're very happy that you were able to get connected with such amazing group of transporters using our marketplace! :)
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Brian H.
Jan 18, 2020
I was nervous using this service as it…
I was nervous using this service as it was my first time. Breezie was excellent, great communication and lots of texts and pictures along the way. She helped comfort our puppy and cuddled with him for part of the trip. They made it through a bad snowstorm, I would recommend Breezie to everyone.
Response from CitizenShipperJan 20, 2020
Thank you for your feedback Brian, we are very happy to hear that despite rough weather conditions, you were safely reunited with your loved one and we hope you choose CitizenShipper for finding a perfect transporter again in the future :)
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Preston M.
Jan 17, 2020
Happy Customer!
Great easy transport! Thanks so much!
Response from CitizenShipperJan 20, 2020
You are most welcome Preston, we appreciate your kind words! :)
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Jill S.
Jan 17, 2020
This service is too good to be…
This service is too good to be true...but it is! Great rates, fantastic communication and wonderful care for my kitten throughout the transport. I would use them again in a heartbeat!
Response from CitizenShipperJan 20, 2020
Thank you Jill, we look forward to assist you in finding the perfect transporter whenever you need anything shipped! :)
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jersey7301
Jan 15, 2020
I am so grateful for Citizen Shipper
I am so grateful for Citizen Shipper. Without this service we wouldn’t have been matched with our driver and would not have been able to get our puppy. I had no idea such services existed but glad I found it when I did. My advice, read reviews on your drivers and trust your gut. We had tremendous luck with Hunter thanks to Citizen Shipper.
Response from CitizenShipperJan 20, 2020
Thank you for your kind words and recommendations, we're happy to hear that doing a proper research has made you very happy with the service provided! :)
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