CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Nyla H.
May 12, 2020
Best Pilot of all time
Best Pilot of all time! Kept me updated the entire time, sent pictures of my puppy along the way, answered all my questions in a timely manner! 100% satisfaction!! Highly recommended!!
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Meaghan
May 11, 2020
Excellent Experience with Whippet Puppy!
Absolutely! Easy to navigate, pay for service, then continue use contact with shipper! We had a great experience with Jim M and our puppy!
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Paul Z.
May 11, 2020
Outstanding value and service
Outstanding value and service. Could not be happier and Devi will use again in the future.
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Emma T.
May 11, 2020
Great service!
Great service!
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Kyleigh L.
May 11, 2020
Very good company to work with if your…
Very good company to work with if your wanting to get an animal to you.
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Andrew F.
May 11, 2020
Excellent service A+
Excellent service A+
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Katharine H.
May 11, 2020
Awesome company!
I could not recommend CitizenShipper more! I received several quotes within the first hour of posting (for a trip over 1500 miles!) and was able to easily communicate with several drivers before choosing the best fit for my pup! Our transporters were wonderful, they got her to us exactly when they said she’d arrive & I always felt that she was safe the entire ride. The ability to ask several drivers about their individual process as well as accessing their profiles directly from their message made it so easy to feel comfortable in the decision we made. Such a great platform - very straightforward and allows you to create several searches. This was especially useful for our family as we were considering several different options in terms of transport. Other sites made us wait up to 3-5 days for a quote (and they were usually way too expensive with no reason why). Citizen Shipper allowed us to negotiate the price that was right for us and learn all of our options before we made a decision.
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Sandee W.
May 10, 2020
CitizenShiper Great 👍
CitizenShiper was amazing, I needed a last minute pet transporter for our newly edition to our family, a baby jack Russell terrier. I found amazing one name Jessica and she had great reviews and was able to get our puppy here safe. She made sure we were able to track on GPS and also updated us via. Text frequently and took pictures.
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