Allison M.
This was my first time using Citizen…
This was my first time using Citizen Shipper, so we weren’t entirely sure what to expect. We were routing our new puppy from the breeder to our trainer in another state amidst COVID-19 and many airlines ceasing to transport pets in the interim. The platform was fairly straightforward to use – you input in the details of your trip and then receive bids from various pet shippers. After receiving two different bids and communicating with these shippers regarding details, reading the reviews on Citizen Shipper and Google, we elected to pick one of the bids and had an easy experience. Remaining communication after booking the transport happens directly with your selected service. After the transport finished and the pup arrived, it was super easy to upload a review for our driver since she did a great job!




