CitizenShipperCitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Julianna P.
Very easy to get bids and connect with great shippers. I sent my dog from Oregon to Michigan and it was a great experience!
Response from CitizenShipperMar 12, 2025
Julianna, thank you for sharing your experience! We're so happy to hear that connecting with a great driver for your precious pet was easy and smooth. We appreciate your trust in our platform and would love to assist you again in the future if needed!-Karla
Samantha F.
Very easy to use and my drivers were excellent! My puppy made it from Iowa to Texas in perfect health! Thank you!!!
Response from CitizenShipperMar 11, 2025
Samantha, thank you for your kind words! We're glad to hear that your experience was smooth and that your drivers provided excellent service. We appreciate your trust in us and wish you and your puppy all the best!-Karla
Brittany R.
Citizenshipper charges an outrageous fee for using them. When I was looking around I saw that the company didn’t cover the lost animals so be very careful. But I can say my kitty got to me because I picked out a very nice person and he was nice enough to bring her to me on a timely manner.
Response from CitizenShipperMar 10, 2025
Brittany, thank you for sharing your experience. We truly value your perspective and would love the opportunity to review your experience further. Please feel free to reach out to us at [email protected] and we’ll be happy to assist in any way we can. We’re so glad to hear that your kitty arrived safely and that you had a positive experience with your driver!-Karla
Connie B.
Citizen shipper is a great platform for finding pet transport. Finding smaller businesses that have a more personal approach was key to us finding the perfect transporter, JGP Transportation. Great experience all around.
Response from CitizenShipperMar 10, 2025
Connie, thank you for your kind words! Our goal is to connect pet owners with reliable and caring transporters, and we’re thrilled that you had a great experience. We appreciate you sharing your feedback and hope to assist you again in the future!-Karla
Michael G.
My driver went out of his way to make this work... and it was not easy... this was for a 7 month old Irish Setter, that was coming from Canada. The Breeder was bringing it across the border. well, on of the six documents was not correct. So no crossing. We arranged for the puppy to be picked up next trip. The following month, the paperwork was not even checked at the border.... go figure. He made a huge round trip. I got daily updates and several pictures each day. My driver even picked up specific food for the pup and I agreed to pay for when he got here. It was seamless. Dog was clean and happy when I met them at the interstate.... I was not going to make a driver come into the backwoods of West Virginia at night.... I know these roads... It helped him to continue on his route
Response from CitizenShipperMar 10, 2025
Michael, thank you for sharing your experience! We're delighted to hear that your driver went above and beyond to ensure everything went smoothly. We truly appreciate your trust in us to help bring your new companion home. Wishing you and your puppy many happy adventures together!-Karla
Lou
I’m pleased with my experience just the fees and cost were a lot. But I got my puppy delivered safe and sound and the young man was great!
Response from CitizenShipperMar 7, 2025
Lou, we're so glad to hear that your puppy arrived safe and sound and that you had a positive experience with your driver! We understand that the fees may have felt higher than expected, and we truly appreciate you sharing your thoughts with us. We've reached out to you and would be happy to assist further if needed.-Karla
Itzel Stephanie C.
It was a super easy and straightforward process! CitizenShipper matched me with a wonderful small, family-run business that transported my pet safely across the country in record time at a competitive price. I absolutely would use their service again.
Response from CitizenShipperMar 5, 2025
Itzel, thank you for sharing your experience! We're glad to hear that the process was easy and that we were able to match you with a great driver. Ensuring safe and timely transport is something we strive for, and we truly appreciate your trust in us!-Karla
david M.
We are very happy with the services provided. Citizen Shipper found us a great fit and the services were excelent.
Response from CitizenShipperMar 5, 2025
David, thank you for taking the time to share your experience! We’re glad to hear that we were able to help you find the perfect fit. Providing excellent service is one of our top priorities, and we truly appreciate your support.-Karla
