CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Russell O.
Jan 8, 2022
Citizen Shipper pet shipper
I think the booking fee is a little high but over all the team I pick are very nice people had an excellent rate keep me informed the whole trip was in time for pickup and delivery. Over all experiences is 5 stars.
Response from CitizenShipperJan 11, 2022
Hi Russell, thanks for the great feedback. I wish we could afford to provide this service for free but we have to keep the lights on and keep on providing the connections between great customers like you and qualified, verified drivers to provide excellent service. I'm glad your overall experience was so great.
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Jackie C.
Jan 7, 2022
The booking app was easy to navigate…
The booking app was easy to navigate and the details of the shippers is why I chose this site.
Response from CitizenShipperJan 11, 2022
Great, Jackie, happy to hear that you were pleased with the platform and got great results!
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Doug H.
Jan 7, 2022
Made it very easy to get multiple…
Made it very easy to get multiple quotes for my pet transport. Thank you
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Nero
Jan 7, 2022
no title
Used this service to transport my cats from NY to Florida. Far more inexpensive than other services and worked out well. I recommend them to anyone.
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amy H.
Jan 7, 2022
Amazing service
Amazing service. Gentle Pet Service - Tim, is amazing. 5 star service. Fantastic experience. Thank you.
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Vickie
Jan 7, 2022
Love CitizenShipper and the people that…
Love CitizenShipper and the people that pick up and deliver things to me. I highly recommend them.
Response from CitizenShipperJan 11, 2022
Thank you Vickie, we love you too!
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Shelley K.
Jan 7, 2022
I used Happy Bones Transport LLC…
I used Happy Bones Transport LLC through CitizenShipper and could not have been happier! They got my new dog to me quickly, happy and safe! What more could I ask for 🙂
Response from CitizenShipperJan 11, 2022
So happy this went well for you, Shelley! Happy shipping. Please reach out at [email protected] for a referral code if you'd like to introduce us to your friends and family.
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Customer 3.
Jan 7, 2022
I couldn’t be happier with my first…
I couldn’t be happier with my first experience with CitizenShipper. I filled out one form with the information on my pet, the dates of transport and within an hour, I had quotes from a half dozen experienced, first class pet transporter. So much easier than approaching each separately. I’m a satisfied customer!
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