CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Susan K.
May 1, 2025
Chosen2Transport was Great
Chosen2Transport was conscientious and communicated all the specifics about moving my 4 cats from Idaho to Wisconsin.
Response from CitizenShipperMay 1, 2025
Susan, thank you for sharing your experience! We're so glad to hear that Chosen2Transport took great care in communicating every detail and ensuring your cats' move from Idaho to Wisconsin went smoothly. We truly appreciate you trusting CitizenShipper to help with such an important journey, and we’re here for you if you ever need assistance again in the future!-Karla
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Jen G.
Apr 30, 2025
Excellent
My initial discomfort with using a transport service proved to be entirely unfounded, thanks to the exceptional service provided by Slav and Adl Logistics. They transformed what I had anticipated to be a stressful experience into a smooth, efficient, and even pleasant one. Slav’s dedication to clear communication, punctuality, and the safe handling of my motorcycle was truly commendable. For anyone considering using a transport service, especially if it's your first time, I wholeheartedly recommend Adl Logistics and would specifically encourage you to seek out Slav. My experience through CitizenShipper was overwhelmingly positive, and it has completely changed my perception of vehicle transport. The platform effectively connected me with a reliable and professional service provider who exceeded my expectations in every way.
Response from CitizenShipperMay 1, 2025
Jen, thank you so much for taking the time to share your experience! We're truly thrilled to hear that your driver was able to ease your concerns and provide such outstanding service. It's wonderful to know that your first experience with vehicle transport through CitizenShipper was not only smooth and efficient but also exceeded your expectations. We’re grateful you chose our platform to connect with a trusted driver, and we would be honored to assist you again in the future!-Karla
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mumom
Apr 29, 2025
Good transport
Good transport. Timely arrivals and communication during transport. Dog well adjusted and happy upon arrival. Would use again
Response from CitizenShipperMay 1, 2025
Thank you for sharing your experience! We're happy to hear that your dog arrived safe, happy, and well-adjusted, and that you were pleased with the communication and timely service. It was a pleasure assisting you, and we would love to help you with any future transport needs!-Karla
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L S B.
Apr 27, 2025
Great Resource fo shipping
I found citizen shipper online and it turned out to be a great resource in helping me transport two large black dogs across the country. For a fee they provide you with a number of companies who then bid on your request for transportation but you are paying for insurance, background checks, etc., which I found to be very comforting. You then deal with each individual company about your particular needs some will haggle with you over the cost and then you choose the company. It was a wonderful resource for me and made a very difficult stressful situation much more pleasant. The company we chose was wonderful and we were very pleased with All Aboard Transportation & Josh! I would highly recommend CitizenShipper for any transportation needs!! They were great!
Response from CitizenShipperApr 28, 2025
Thank you so much for sharing your experience! We're thrilled to hear that CitizenShipper was a helpful resource. It’s great to know that the process, from receiving bids to choosing the right transporter, helped give you peace of mind. We’re glad you had such a positive experience with your chosen driver! Thank you again for your trust and recommendation!-Karla
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Nicarra
Apr 27, 2025
Best choice
My great dane was delivered by the best person possible! Simon C was who I needed to reassure me that my pup was in awesome hands
Response from CitizenShipperApr 28, 2025
Thank you for sharing your experience! We're so happy to hear that Simon provided the reassurance and care your beloved pet needed. It’s wonderful to know your pup was in great hands throughout the journey. We truly appreciate your trust in us, and we're grateful for your kind words!-Karla
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Ashley O.
Apr 27, 2025
Great experience
Citizenshipper was easy to navigate their prices were clear they offered insurance for my pets and the person I did book had amazing reviews as well
Response from CitizenShipperApr 28, 2025
Ashley, thank you for taking the time to share your review! We're glad to hear that you found CitizenShipper easy to navigate and that our pricing and insurance options met your needs. It's great to know that you felt confident with your chosen driver based on their excellent reviews. We truly appreciate your feedback and look forward to assisting you with any future shipments!-Karla
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Kairis S.
Apr 27, 2025
Always the Right Choice
This is my second time using CitizenShipper and the process was easy and enjoyable. Quoted came in quickly and it was extremely easy to communicate with bidders. I would definitely use the service again.
Response from CitizenShipperApr 28, 2025
Thank you so much for your kind review! We're thrilled to hear that your second experience with CitizenShipper was just as smooth and enjoyable as the first. It's great to know that the quoting process was quick and communication with the drivers was easy. We appreciate your continued trust in our service and look forward to helping you with any future shipments! -Karla
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Sara H.
Apr 27, 2025
These prices were the best
These prices were the best i could ask for with THE best service ever! My shipper was super nice, kind and hands down amazing! 10/5 stars! Will be using again!
Response from CitizenShipperApr 28, 2025
Sara, thank you for your amazing review! We're thrilled to hear you had such a great experience with your driver and that the pricing and service exceeded your expectations. We look forward to assisting you again if the need arises! -Karla
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