CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Harriet W.
May 5, 2025
A last-minute lifesaver
I needed someone to transport my two beloved pets almost 1,300 miles by car and had limited time to find someone reputable. Citizenshipper gave me the piece of mind to choose someone experienced, trustworthy, and most importantly, fully-insured.
Response from CitizenShipperMay 6, 2025
Harriet, thank you for sharing your experience with us! We understand how important it is to ensure your pets are in good hands, especially for a long journey. We’re thrilled to hear that Citizenshipper was able to provide you with peace of mind and connect you with a trustworthy, experienced, and fully-insured transporter for your beloved pets. We’re grateful to have been part of your pet’s journey. If you ever need assistance in the future, we’d be more than happy to help!-Karla
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Lynn
May 5, 2025
My Pet Arrived Healthy and Happy
They were helpful in posting my job and they put me in touch with the right person for the task. I was 100% satisfied with no complaints.
Response from CitizenShipperMay 6, 2025
Lynn, thank you for your kind words! We’re thrilled to hear that we were able to connect you with the right driver for your shipment. We appreciate you taking the time to share your experience. If you ever need assistance again, we’re here to help!-Karla
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Dylan S.
May 5, 2025
Great Service
An easy platform that's great for communication between consumer and shipper. Lots of affordable options and many reliable services.
Response from CitizenShipperMay 6, 2025
Dylan, thank you for your thoughtful review! We’re so glad to hear you had a positive experience with the platform and found it easy to use. It's great that you were able to connect with reliable services at affordable prices.-Karla
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Lisa B.
May 5, 2025
Easy and fast response to my last…
Easy and fast response to my last minute request for help. Easy to use and good info to help me find the best service for me needs.
Response from CitizenShipperMay 6, 2025
Lisa, thank you for your kind review! We're glad to hear that you had a quick and easy experience with us. We always strive to provide helpful information and efficient service. It’s great to know we could meet your needs! -Karla
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smitty1964
May 5, 2025
I appreciated that you do the legwork…
I appreciated that you do the legwork for me: check the people, their driving records, that they *ARE* real people and that I can trust them with my pet. It was quick, easy and very reasonable for the service. Thanks!
Response from CitizenShipperMay 6, 2025
Thank you for your kind words! We're so glad to hear that you appreciated the extra steps we take to ensure the safety and trustworthiness of our drivers. It's wonderful to know that the process was quick, easy, and met your expectations. We’re here whenever you need us, and we look forward to assisting you again in the future!-Karla
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ATHENA
May 4, 2025
I never knew about this site
I never knew about this site, until I started searching for pet transportation options. I was so happy to see I could create a profile and allow people to offer bids. I was astounded to see so many willing takers, when I specified my budget, I found a driver and he was far above and beyond my expectations! He took great care of our dog and sent many updates and pics, I know Romy had a super time with him! I would absolutely entrust the same service with our pet, if ever there’s another move across state.
Response from CitizenShipperMay 6, 2025
Athena, thank you for sharing your experience with us! We're thrilled to hear that you found the platform so easy to use and that you had such a positive experience with your driver. It's wonderful to know that Romy was well cared for and enjoyed the journey! Your trust means a lot to us, and we look forward to assisting you whenever needed.-Karla
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Catherine
May 4, 2025
Easy to use and a lot of quotes given
Easy to use and a lot of quotes given
Response from CitizenShipperMay 6, 2025
Catherine, thank you for your feedback! We're glad to hear you found the platform easy to use and that you received plenty of quotes. We strive to provide a variety of options to help you find the best match. We hope to assist you again in the future!-Karla
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Maxwell
May 4, 2025
Citizen shipper for dog transport
Needed to get a dog from Va to Fl— was going to cost me 4 days of my life until I found out this service existed — within mins I had 15-20 bids ranging from inexpensive to first class service— all bonded insured and vetted— with reviews!!!!! It was as easy as click and click—and it was done!! I love the modern world! (Most of the time…) - will use citizen shipper again in the future and highly recommend!!
Response from CitizenShipperMay 6, 2025
We’re so happy to hear that our platform made the process quick and easy for you! It’s great to know that we could help you save time and connect you with reliable, vetted drivers. Thank you for your kind recommendation, and we look forward to assisting you again in the future!-Karla
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