Kelly
Website user friendly
The website was user friendly and my transport service was amazing! I had 2 large dogs shipped from CA to MA and it took them 4 days and they were in contact with me every day! The dogs arrived happy and healthy!!

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Kelly
The website was user friendly and my transport service was amazing! I had 2 large dogs shipped from CA to MA and it took them 4 days and they were in contact with me every day! The dogs arrived happy and healthy!!
sarah C.
I had a very pleasant experience with my driver. My dog was delivered ahead of schedule and taken very well care of. I gave it 4 out of5 stars because I think the website charges too much charges a steep fee.
Response from CitizenShipperSep 7, 2018
Thanks for leaving feedback! We run a tight ship at CitizenShipper and the fees we make from the site all go toward our expenses which include marketing costs, our marketing team, the team that develops and maintains the site, and the customer support team - as well as a number of other costs associated with running a website. Our fees are based on what we need to charge to keep the site up and running.
Nicole D.
I’d like to start by saying I’ve never used a dog shipping company before, nor was I aware such a thing existed. I found this website through a google search because I reallllllly didn’t want to put an older dog on an airplane. Or any dog for that matter. That said, Brenda is fantastic! We needed to ship my dad’s dog from Tulsa, OK to my home in Seattle, WA, quickly. Brenda worked with us to get it done affordably and without having to fly the pup. Brenda and her husband picked up our pup and all of her stuff on a Monday evening and drove her straight to us, arriving Wednesday morning. Brenda communicated wonderfully the entire time, with ETA and pup updates and pictures. Our dog arrived healthy and happy, with all of her items. I’m so glad such a website exists, and people like Brenda and her husband who are willing to safely drive precious cargo across the country! Many thanks to them! I give the website a 4 out of 5 stars because the transaction fee is a bit steep.
Response from CitizenShipperSep 5, 2018
Thank you for taking the time to leave a review! :)
Doobidy D.
Great site that connects freelance delivery people with people who need stuff delivered. Found someone to drive my Golden Retriever ~800 miles within hours.
Kim
Good way to get smaller moves earn no one else will. Was surprised at low cost. Did get a little confused while using site and was not sure why I was billed when my mover says I pay him. You explained how it was just your fee and all was well. Still a good price. Citizen shipper
Michael
Good company got a bid quick at half the cost and the driver was phenomenal.
NM to N.
I'm grateful for a venue like CitizenShipper. We got a wonderful driver. What I'm unhappy about is their hidden fees to use the website. It's on there, but you have to hunt for it, which I did after I found out we'd have to pay $247 for them hooking us up with a driver.
Dawn
When a quote came in and you didn't take it right away because you were waiting for others they could tell you it doesn't work no more. Only 1 driver did that and told me what the next time that would work for him ! If it wouldn't have been for that issue you would have rated 5 star. So keep up the good work and thanks again for my puppy delivery !
Response from CitizenShipperSep 19, 2017
Thanks for your review! Typically quotes on shipments will last up until the day you have requested pickup. However some drivers place a date-range that their bid will be active for, since they may be passing through the area on a specific date. We'll look into ways to make this more clear in the future. Thank you for feedback!