CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

John
May 18, 2025
It was a great experience with my…Maui to montrose
It was a great experience with my driver. Updates and eta was on point even with airport delays. Pictures and phone calls about the delivery was very helpful and got my delivery within the 3 day he promised. Very satisfied and will definitely use again
Response from CitizenShipperMay 19, 2025
John, thank you for taking the time to share your 5-star review! We're thrilled to hear that you had a great experience with your driver and that everything went smoothly, even with the airport delays. It’s great to know that the updates helped make the process easier and gave you peace of mind. We truly appreciate your trust in us and look forward to assisting you again in the future!-Karla
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Madrid
May 15, 2025
Definitely super comfortable with this…
Definitely super comfortable with this process, super communicative! Lots of pictures and updates, great experience & it allowed us to be at ease when letting our fur baby get transported! Thank you, would definitely recommend 10/10!!!
Response from CitizenShipperMay 15, 2025
Thank you very much for your thoughtful review. We're delighted to know that you felt comfortable and well-informed throughout the process. Consistent communication and regular updates are among our top priorities, and it's wonderful to hear that this helped provide peace of mind. It was a pleasure assisting with your pet’s journey, and we sincerely appreciate your kind recommendation!-Karla
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Happy Military P.
May 13, 2025
Pet Shipping
I had a wonderful experience booking a pet transport on citizenshipper.
Response from CitizenShipperMay 14, 2025
Thank you for your kind words! We're happy to hear that you had a wonderful experience booking your pet transport through CitizenShipper. Ensuring your pet is in good hands and that the booking process goes smoothly is our top priority. We’d be happy to assist you again with any future transport needs!-Karla
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Murry G.
May 12, 2025
did a fantastic job
did a fantastic job
Response from CitizenShipperMay 13, 2025
Murry, thank you for your kind words! We’re glad to hear everything went smoothly and truly appreciate you taking the time to share your experience. If you need assistance with future shipments, we’ll be here and happy to help!-Karla
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Lisaury R.
May 12, 2025
Excellent job a lot of patient and…
Excellent job a lot of patient and kindness. My dog was transported from Florida to NJ and he is here now w me sound and safe and happy to see me again thank you so much
Response from CitizenShipperMay 12, 2025
Thank you for your kind words! We’re so glad to hear that your furry family member made it safely and happily to NJ. We're glad that we could help reunite you with your beloved pet. If you ever need assistance again in the future, we’re here and happy to help!-Karla
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Chaz K.
May 9, 2025
Great experience with CitizenShipper
Great experience with CitizenShipper — easy to use, reliable, and amazing service! My dog was transported safely and quickly to me.
Response from CitizenShipperMay 12, 2025
Chaz, thank you so much for sharing your positive experience! We’re thrilled to hear that your beloved pet was transported safely and quickly. We strive to provide easy-to-use, reliable service, and we’re happy to know we were able to meet your expectations. If you ever have any future shipping needs, we’d be more than happy to assist!-Karla
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Amanda R.
May 7, 2025
Transporting my fur baby
CitizenShipper is very reasonable on booking fees and they are quick putting out the information for bids. They are very informative on their policy and they include insurance with their booking fee. I have used them 4 times and I have been very satisfied every time
Response from CitizenShipperMay 7, 2025
Amanda, thank you for your wonderful review! We’re happy to hear that you’ve had such positive experiences with CitizenShipper. It’s great to know that our booking fees, bidding process, and policies have made your shipping experience easier and more reliable. We truly appreciate your continued trust and look forward to assisting you again in the future!-Karla
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NikkiR
May 6, 2025
Smooth and trustworthy transition…
Smooth and trustworthy transition getting my pets.
Response from CitizenShipperMay 7, 2025
Thank you for your kind words! We’re thrilled to hear that the transition went smoothly. It was a pleasure assisting you, and we’re grateful for the opportunity to have been part of your pets' journey!-Karla
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