CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

Call Directions Website

CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Pet Services, Texas

CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Deborah M.
Sep 11, 2026
Fantastic job!
Our transporter was very caring and had everything prepared for transporting our furbabies. She was also very clear about how to prep the dogs for their adventure. I received frequent updates, pictures, where they stopped for the night in a timely manner. I would highly recommend her if you need to transport your pets.
Response from CitizenShipperSep 11, 2026
Deborah, hearing that your pups were so well cared for from the moment they left your side means so much to us! We’re happy your driver kept you reassured along the way with pictures, overnight updates, and helpful tips to get your dogs ready for their adventure. We truly appreciate you sharing your experience with CitizenShipper and letting others know about your dependable pet delivery experience!
Report
Fernanda M.
Sep 11, 2026
I had the best experience with…
I had the best experience with CitizenShipper. It was a smooth and easy process. I totally recommend them I promise you will not be disappointed. Thanks to them I found a great person that transported our fur baby safe and sound. Check them out for your transportation needs it’s worth!
Response from CitizenShipperSep 11, 2026
Fernanda, nothing makes us happier than hearing your fur baby made it home safe and sound! We’re so glad CitizenShipper made the process smooth and helped you connect with someone you felt comfortable trusting with your pet. Thank you for recommending our pet transportation platform and sharing your experience with us!
Report
Dennis H.
Sep 10, 2026
Very professional with great…
Very professional with great communication the entire trip. Highly recommended.
Response from CitizenShipperSep 10, 2026
Dennis, we know clear communication can make such a difference when you’re trusting someone with your pet’s transport! We’re so glad your driver kept you informed throughout the trip and gave you the professional experience you were hoping for when you chose CitizenShipper. We’d be honored to help you again at any time!
Report
Nicole A.
Sep 10, 2026
Such a great experience
Such a great experience! Quotes came instantly and was able to lock someone in last minute. Quotes were far better than was I was receiving independently and loved that you can read reviews and how many trips they made prior. Thank you again for bringing my baby to me safely
Response from CitizenShipperSep 10, 2026
Nicole, finding the right driver at the last minute can make all the difference, and we’re so glad CitizenShipper helped make that happen for you! We love hearing that the driver’s past trips and reviews gave you the confidence to move forward and, most importantly, that your baby arrived safely. Thank you for trusting our verified practices with your furry friend’s journey!
Report
Shawn S.
Sep 9, 2026
This was my first time!
This was my first time having a puppy delivered. I was really nervous but London my driver was amazing. Very informative and kept me updated during the whole process. So easy and helpful. Would definitely use them again .
Response from CitizenShipperSep 9, 2026
Shawn, we know there’s a lot to think about when arranging your puppy’s first delivery, so we’re glad London made everything feel easy and reassuring along the way! Keeping you updated throughout the trip is the kind of high-standard care we want every pet parent to experience. Thank you for trusting CitizenShipper with your beloved pet. It truly means a lot to us!
Report
Rachel J.
Sep 8, 2026
Great experience for a needed last minute pet transport
I needed pet transport in Texas last minute. I posted a bid late at night, got multiple responses and got my doggy the very next day!
Response from CitizenShipperSep 8, 2026
Rachel, getting a last-minute pet transport request posted late at night and having your dog on the way the very next day is no small thing. We’re glad CitizenShipper helped you quickly connect with several drivers and find responsible pet transport when you needed it most. It’s great to know everything came together so quickly.
Report
Susan A F.
Sep 8, 2026
$20 Refund
I had a great experience using CitizenShip for locating a transporter for my new puppy. I felt very comfortable using the people I used because I knew they had been screened by Citizenship. I would definitely use this service again.
Response from CitizenShipperSep 8, 2026
Susan, helping you feel comfortable with who would be caring for your new puppy is what matters most when making a decision like this. We’re glad CitizenShipper’s verification process gave you that added confidence and helped you find responsible pet transport. We’d be happy to have you back whenever you need us again.
Report
Mariana E.
Sep 7, 2026
Easy, quick & safe!
Citizen shipper is a very easy platform to use and I appreciate all of the background checks and safety precautions. I sent my dog Kiwi from Philly to Boca Raton with Adam and it worked out great!
Response from CitizenShipperSep 7, 2026
Kiwi’s trip from Philly to Boca Raton sounds like it was a great success, Mariana! We’re so happy Adam provided such a positive experience, and we truly appreciate you trusting CitizenShipper and our trusted community of drivers with Kiwi’s journey. Thank you for recognizing the background checks and safety precautions that help make our platform a place pet owners can feel confident using.
Report