CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Sherman S.
May 29, 2025
Dog Transportation
Recently used Citizen Shipper for a trip for my dogs to travel from the West Coast to the East Coast. Immediately after requesting a quote, I received multiple quotes from many quality shippers. The great thing about using this service was I received updates by text and email if a shipper messaged me or had a bid or updated the bid. I was able to look at all the reviews from each of the shippers that messaged me. The quotes were spread out by almost $4,000 from one shipper to another shipper. I was able to ask questions to each of the shippers that I had narrowed down which ultimately led me to my final decision. Once the quotes came in the platform continued to notify me when I had messages or an updated quote which made it simple for me. to use.
Response from CitizenShipperMay 29, 2025
Sherman, thank you for sharing your experience! We’re happy to hear that CitizenShipper provided you with a variety of quality options and that our platform’s updates and notifications helped make the process smooth and easy for you. We appreciate you choosing us for such an important trip, and we’re here anytime you need assistance in the future!-Karla
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Michael H.
May 27, 2025
Kim was a delight to work with
Kim was a delight to work with. She was prompt with her replies, setup was easy, and she transported our precious pups from Louisiana to central Florida with the same care we would. I couldn't recommend her any higher to anyone who is nervous about entrusting their pets to another person.
Response from CitizenShipperMay 28, 2025
Michael, thank you for sharing your positive experience with your driver, Kim. We’re glad to hear that her prompt communication and attentive care helped put your mind at ease during your pups’ journey. Your trust means a lot to us, and we appreciate your recommendation to others who may feel nervous about entrusting their pets to someone else. We'd be honored to assist you with any future pet transportation needs.- Karla
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Amber D.
May 27, 2025
I have needed several dogs transported…
I have needed several dogs transported over the last 5 years. Citizen shipper has been my go-to website. I have had nothing but great experiences with them. Very reasonable prices, + very very trustworthy shippers. I have tried using various Facebook shipping groups with no success, there are too many scams out there. I highly recommend citizenshiper to anyone that needs a dog transported. Thank you citizen shipper for all of your help! I give 10 stars to this website.
Response from CitizenShipperMay 28, 2025
Amber, thank you so much for your continued trust in CitizenShipper over the past five years. We are honored to be your preferred platform for transporting your dogs and truly appreciate your kind words about our reasonable pricing and trustworthy drivers. We understand how important it is to feel secure when transporting a furry family member, and we look forward to supporting you with any future transportation needs.- Karla
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Jennifer
May 27, 2025
Many people to choose from for your pets transportation needs.
They have a great platform to choose who you want to take care of your fur babies.They have reviews for the people who transport your pets,they do background checks,they have 24/7 vet.We had a wonderful experience using it for the first time!Choose Hannah,she was awesome and gives good prices for transport.
Response from CitizenShipperMay 28, 2025
Jennifer, thank you for your kind words and for sharing your positive experience with CitizenShipper. We are glad to hear that our platform’s features provided you with confidence and peace of mind. We’re also glad to hear that Hannah provided excellent service at a great price. It was a pleasure assisting you, and we look forward to supporting your future pet transportation needs.-Karla
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Ben S.
May 26, 2025
Trustworthy Pet Transport
CitizenShipper was a first for us, and we were admittedly a bit nervous about sending our dogs across the country with a complete stranger. However, the process was simple and professional, the driver, Margo, was exceptional with communication, updates, tracking, and care for our pets, and everyone arrived safely and in record time! Totally recommend!
Response from CitizenShipperMay 28, 2025
Ben, thank you for sharing your experience! We completely understand that entrusting your beloved pets to someone new can be a source of concern, and we’re glad to hear that Margo provided exceptional care and communication throughout the trip. Thank you for choosing CitizenShipper, and we’re here anytime you need us in the future!-Karla
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Michele
May 25, 2025
Citizenshipper was great!
Citizenshipper was great! The site was easy to used and super quick results . Got over 10 quotes in a matter of minutes. The web site is definitely a huge asset for its service. I would use again and highly recommend to everyone.
Response from CitizenShipperMay 25, 2025
Michele, thank you for taking the time to share your experience! We’re glad to hear that you found our site easy to use and that you received plenty of quotes quickly. Your recommendation means a lot to us! We look forward to helping you again whenever you need.-Karla
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alexa
May 25, 2025
Pet shipping
It was a very easy process and they did my delivery all in one day. Very happy with my experience
Response from CitizenShipperMay 25, 2025
Alexa, thank you for your kind words! We’re so happy to hear that the process was easy and that your delivery was completed quickly. We appreciate you choosing CitizenShipper and look forward to helping you again in the future!-Karla
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Ann S.
May 24, 2025
2 cat across country!
I needed to get my two cats from MA to FL and no idea how to do it. I googled and found citizen shipper. It was simple to use and quotes came in quickly. I was able to talk with drivers before accepting a quote and was overall easy to use and update my needs.
Response from CitizenShipperMay 25, 2025
Ann, thank you so much for sharing your experience! We’re thrilled to hear that CitizenShipper made transporting your cats from MA to FL easy and stress-free. If you ever need help with future shipments, we’re here for you!-Karla
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