CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Melanie F.
Jun 5, 2025
I had a great experience using…
I had a great experience using CitizenShipper! The service was excellent from start to finish. Communication with the driver was clear, prompt, and professional, which made the entire process stress-free. I really appreciated how easy it was to coordinate everything through the platform. The pricing was also very reasonable—definitely a great value for the level of service provided. I would absolutely use CitizenShipper again and recommend it to anyone looking for reliable and affordable transport services!
Response from CitizenShipperJun 5, 2025
Melanie, thank you so much for the wonderful review! We're so glad to hear that your experience with CitizenShipper was smooth and stress-free, and that communication with your driver went well. It means a lot to know you found the service valuable. We’d be honored to help with any future transport needs!-Karla
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Cherrita
Jun 5, 2025
Good experience
Good experience, my transporter was dedicated, communicating regularly with updates and driving throughout the night to drop off my pup.
Response from CitizenShipperJun 5, 2025
We appreciate you taking the time to share your experience! It’s wonderful to hear your transporter was so dedicated, communicating regularly and making sure your pup arrived safely. Thanks for choosing us!- Karla
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Nick
Jun 5, 2025
Great driver fantastic communication…
Great driver fantastic communication and frequent stops for the pups to take care of business. Lots of photos and great deliver in Mott ND
Response from CitizenShipperJun 5, 2025
Nick, thank you for your kind words! We’re glad to hear that the driver provided excellent communication and took great care of your pups during the trip. We appreciate you choosing us for your pet’s journey and hope to assist you again in the future!- Karla
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Car Shipper N.
Jun 5, 2025
Second time using and would use again.
Second time using and would use again.
Response from CitizenShipperJun 9, 2025
Thank you so much for trusting us again! We’re thrilled to hear you had a great experience and look forward to helping you with any future transport needs!-Karla
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Valued Aaptiv M.
Jun 4, 2025
Great experience
I got my 3 cats successfully transported from Texas to Oregon, by a transporter on this site. There were many to choose from with ratings which I found very helpful
Response from CitizenShipperJun 5, 2025
Thank you for sharing your experience! We're so happy to hear that your three cats made it safely from Texas to Oregon. We appreciate your trust and hope we can assist you again in the future if the need arises!- Karla
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Diana M.
Jun 4, 2025
Would definitely recommend
It took less than 10 minutes to find someone who could help me transport a pup from Dallas to Phoenix on specific days. There was a rush as he was on the E list. Everything happened the way it needed to. He was brought to me the next day. Loved the service!
Response from CitizenShipperJun 5, 2025
Diana, thank you for your kind words! We're thrilled to hear that you were able to find a reliable transporter so quickly, especially with the urgency of the situation. It’s wonderful to know that everything went smoothly and your pup made it to you safely and on time. We’re so glad we could be a part of helping him get to his new home. If you ever need help again, we’re here for you!- Karla
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Belinda F.
Jun 4, 2025
I didn't know where to begin looking…
I didn't know where to begin looking for a way to transport our German Shephard safely from NY to our new home in Florida. Citizenshipper made it so much easier to find a transporter who was professional and really loved dogs.
Response from CitizenShipperJun 4, 2025
Belinda, thank you for your kind words! We're so glad to hear that CitizenShipper helped make your search for safe and professional transport a little easier during such a big move. It’s great to know that your German Shepherd was in loving hands along the way. Wishing you all the best as you settle into your new home in Florida!-Karla
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Victoria U.
Jun 3, 2025
Easy and efficient to find the kind of…
Easy and efficient to find the kind of service I needed
Response from CitizenShipperJun 3, 2025
Victoria, thank you for sharing your experience! We’re so glad to hear that the process of finding the service you needed was easy and efficient. It’s always our goal to make pet transportation as smooth and stress-free as possible. We appreciate you choosing CitizenShipper!-Karla
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