CitizenShipperReviews of citizenshipper.com

Response from CitizenShipperJun 23, 2025

Nicole, thank you so much for your thoughtful review and for rating us 5 stars despite the delay and the additional cost. We're glad to hear the transport itself went well and that communication throughout the process was strong. That said, we'd really like to learn more about your experience so we can fully understand what happened and address any concerns. Please feel free to reach out to us at [email protected]. Thanks again for trusting us with your shipment.-Karla

Response from CitizenShipperJun 23, 2025

Briona, thank you for sharing your experience! We're so happy to hear that Brittney delivered your baby bunny safely and on time. We're glad everything went so smoothly. We appreciate you choosing CitizenShipper and hope to assist you again in the future!-Karla

Response from CitizenShipperJun 23, 2025

Steve, thank you for your kind words! We're so glad to hear that you had a great experience with Vince from Pet Chariot and that your mom's cats were so well cared for throughout the journey. It's wonderful to know that the regular updates and thoughtful service helped bring peace of mind. We truly appreciate your recommendation and are so glad CitizenShipper could help make this long-distance transport a smooth and positive experience! -Karla

Response from CitizenShipperJun 19, 2025

Teshi, thank you for your kind words and for placing your trust in us! We’re thrilled to hear that both of your experiences were smooth and reassuring, and that our drivers provided the care and clear communication needed to give you peace of mind throughout the process. It means a lot to know that your beloved pets were treated with the love and attention they deserve. We look forward to the opportunity to assist you again whenever the need arises!-Karla

Response from CitizenShipperJun 19, 2025

Erika, thank you for your kind words and for sharing your experience with us! We're thrilled to hear that the quoting process was quick and easy and that your driver exceeded your expectations. It’s heartwarming to know that as a first-time customer, you felt informed, supported, and reassured every step of the way. We’re so glad you chose CitizenShipper, and we’d be honored to help again in the future if needed. -Karla

Response from CitizenShipperJun 16, 2025

Dina, thank you for your kind words! We’re so glad to hear your experience bringing your new puppy home was smooth and enjoyable. It's wonderful to know that your driver exceeded your expectations, and we’re honored to have played a part in such a special journey.-Karla

Response from CitizenShipperJun 16, 2025

Heidi, thank you for taking the time to share your experience! We're happy to hear that your first time transporting a pet went so smoothly and that your driver provided such loving care and consistent updates. It means a lot to us to know your furry family member was treated like family. We're honored to have played a part in bringing them home safely, and we truly appreciate your recommendation!-Karla

Response from CitizenShipperJun 16, 2025

Susan, thank you for sharing your experience! We're honored to have played a part in helping you bring your new pup home. We understand how stressful it can be to trust someone with such an important journey, and we're so glad you found the right fit through our platform. It’s wonderful to hear that everyone you connected with was professional and caring, just as it should be. We truly appreciate your recommendation and hope your new furry friend is settling in beautifully!-Karla