CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Martin N T.
Aug 11, 2022
Transporting my dog
Great experience can’t be happier with the service very professional I will use service again and I tell anyone that is thinking of transporting animal no prob there in great care
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Marlene
Aug 11, 2022
We will definitely use this service…
We will definitely use this service again!! Our puppy was so well cared for and had so much fun on her way from California to North Carolina. Loved the updates and pictures during each day.
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Kimberly D A.
Aug 11, 2022
Excellent service kept us informed…
Excellent service kept us informed about our cats well being all the way to texas ...thank you for everything
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Larry F.
Aug 10, 2022
Amanda was great
Amanda was great! She was very professional, pleasant, patient, well organized and a joy to work with.
Response from CitizenShipperAug 17, 2022
Thank you so much for your kind words, Larry! I appreciate you taking the time to share your feedback — our customers’ satisfaction and their beloved pets always come first, and I’m so happy to hear about your great experience with us! We count ourselves lucky to have customers like you, and we look forward to working with you again in the future.
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Larry B.
Aug 10, 2022
This is one of the best experiences we…
This is one of the best experiences we have ever had. Citizenshipper was punctual on pickup time, sent pictures everyday and status of where they were. Were not talking about driving 500 miles, were talking driving from Charlotte, N.C. to Seaside, California. Over 2700 miles in 4 days. Our dog was treated like royalty. Had her own pillow in the front seat of the car. Probably had her own pillow in the hotels. I now consider these Citizenshippers part of our family and if the situation every occurs that we need there help again, They will be the first people I call. You will not be disappointed in there service. Superior service at a reasonable price. God Bless them for what they do.
Response from CitizenShipperAug 17, 2022
Thank you so much for your kind words, Larry! I appreciate you taking the time to share your feedback — our customers’ satisfaction and their beloved pets always come first, and I’m so happy to hear about your great experience with us! We count ourselves lucky to have customers like you, and we look forward to working with you again in the future.
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James I.
Aug 10, 2022
Great experience
I had a great experience working with Citizen Shipper
Response from CitizenShipperAug 17, 2022
Dear James, thank you for taking the time to share your feedback with CitizenShipper! It’s always great when we’re able to provide our customers and their beloved pets with the level of care they deserve. I’m very happy that you had a stress-free and memorable transport experience with us. We look forward to working with you again in the future!
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Sandra Van E.
Aug 10, 2022
Very cooperative
Very cooperative. Happy with their company.
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Michele J.
Aug 10, 2022
Awesome Experience!
This resource is amazing! I love the website’s ease of use, vast database of qualified transporters and fast response to my pet service needs. I would definitely recommend Citizen Shipper to family and friends.
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