CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Tommy S.
Jul 8, 2025
ADL great experience
ADL was very patient while we closed our boat deal. They had a carrier waiting at the dealership and when the paperwork arrived the boat was released and on the road. It also arrived early. Definitely would recommend there services
Response from CitizenShipperJul 8, 2025
Tommy, thank you for your kind words and recommendation! We're glad to hear that everything went smoothly once the paperwork was finalized. It's great to know the boat arrived early and that you were happy with the service. If you ever need assistance again in the future, we’d be more than happy to help. -Karla
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Linda D.
Jul 7, 2025
A good experience!
This was a new and interesting experience. Thankfully, I found the perfect flight nanny (Emily of Wheelin Pet Transport) for our sweet little puppy. There were certainly a lot of people from which to choose!
Response from CitizenShipperJul 7, 2025
Linda, thank you for sharing your experience! We’re so glad you found the perfect flight nanny to care for your sweet puppy. It’s great to hear that you had plenty of options to choose from. We appreciate you trusting CitizenShipper and hope to assist you again with any future pet transport needs!-Karla
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Wally B.
Jul 6, 2025
Love was amazing
Love was amazing. She and her team did an amazing job. Great price. Great communication. Great service. My dogs were taken great care of by Love and her team.
Response from CitizenShipperJul 7, 2025
Wally, thank you for your wonderful words! We’re thrilled to hear that Love and her team provided such excellent care and communication. It’s always our goal to connect pets with loving, trustworthy transporters. We truly appreciate you choosing CitizenShipper and look forward to helping you again in the future!-Karla
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Amy H.
Jul 5, 2025
We got several quotes and most drivers…
We got several quotes and most drivers were very responsive and had good communication. I have learned to put as much detail in up front and any flexibility I have to streamline for next time.
Response from CitizenShipperJul 7, 2025
Amy, thank you for sharing your experience! We’re glad you received several quotes and found our drivers to be responsive and communicative. Providing detailed information upfront really does help make the process smoother, so that’s a great tip. We look forward to helping you again with your next shipment!-Karla
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Toro's G.
Jul 5, 2025
The process was seamless
The process was seamless, efficient, and I would use this service again in the future. I would also recommend this process to family and friends.
Response from CitizenShipperJul 7, 2025
Thank you for sharing your experience! We’re glad to hear that your experience was seamless and efficient. It means a lot to us that you would recommend CitizenShipper to your family and friends. We look forward to assisting you again whenever you need us!-Karla
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Howard G.
Jul 5, 2025
This was my first time booking anything…
This was my first time booking anything via Citezenshipper so at first I was hesitant. I went on a gave them a try and booked with one of the people that provided me a quote to transport my poodle puppy from Winchester, Tennessee to Virginia Beach, Virginia. The company Parker Rides the driver her name was Amber. She was the best very comforting and kept me updated and yeah her price to haul my bundle of joy was great. I highly recommend citizen shipper and Parker rides Amber.
Response from CitizenShipperJul 7, 2025
Howard, thank you for sharing your experience! We know that booking transport for a pet, especially for the first time, can feel like a big step, and we're so glad you decided to give CitizenShipper a try. It's wonderful to hear that your driver provided such a comforting and professional experience. Thank you for recommending both our platform and Amber, and we’re here for you whenever you need us again.-Karla
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customer
Jul 4, 2025
Trustworthy and easy to navigate
Shipping our beloved dog across the country seemed like a formidable enterprise, but CitizenShipper made it easy. Within seconds of posting, I received many excellent bids. People had a lot of experience, excellent ratings, and the bids were extremely fair. It was difficult to decide, but I am very happy person with the person I chose. I would definitely use CitizenShipper again.
Response from CitizenShipperJul 7, 2025
Thank you for your thoughtful review! We're truly honored to have played a part in helping you find the right transporter for your beloved dog. It’s great to hear that our platform helped make the process easier and gave you peace of mind. We’re so glad you had a great experience and found someone you could trust. If you ever need our assistance again, we’ll be here for you!-Karla
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Ms. YEVA R.
Jul 4, 2025
Professional approach
Professional approach. Carrying from the heart for the turtle Understanding the situation and needs
Response from CitizenShipperJul 4, 2025
Thank you for your kind words! We're so glad to hear that the transporter showed genuine care and professionalism, especially for such a special traveler like your turtle. If you ever need help again in the future, we're always here for you!-Karla
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