CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Larissa N.
Sep 19, 2026
Citizenshipper has helped me find the perfect travel person…
Citizenshipper has helped me find the perfect, trustworthy person to help transfer my pets. I had peace of mind knowing Citizenshipper has done all the research and necessary steps to find someone for you. You can just choose from the long list and enjoy!
Response from CitizenShipperSep 21, 2026
Larissa, thank you so much for the wonderful feedback! We know that trusting someone with your fur babies is a huge deal, so we are happy to hear that our platform and vetting process and made it easy to connect with a great verified transporter! hanks for being a part of the CitizenShipper community!
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Este P.
Sep 19, 2026
Great service
Great service, thanks Jason! We appreciate your patience and support.
Response from CitizenShipperSep 21, 2026
Thank you so much for the review! We’re glad Jason made your experience smooth and stress-free. Patience and clear communication are crucial when transporting what matters most!
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Leslie K.
Sep 16, 2026
Excellent transport!
Excellent communication, compassion, professionalism and care of the chins! I would definitely recommend them to everyone! Laurie and Roy are the best of the best! Kudos!
Response from CitizenShipperSep 16, 2026
Laurie and Roy clearly know how to make a trip feel like it’s in the best hands! Leslie, we’re so glad their excellent communication and genuine care for your chins made such a great impression. We’re so happy they represented CitizenShipper so well and showed exactly the compassion and professionalism you’d hope for from professional pet movers. Wishing you and your chins many happy adventures ahead!
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Sean R.
Sep 15, 2026
The best pet mover in the Catolinas
Put simply, Simon is THE best. Ten out of five!
Response from CitizenShipperSep 15, 2026
Sean, we’re so glad Simon made such a memorable impression and gave you an experience worthy of that kind of praise! At CitizenShipper, connecting pet parents with drivers who truly care is at the heart of what we do, and we’re so happy that came through in your experience. We’d be more than happy to help with any future shipments!
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Sharon M.
Sep 14, 2026
Cee did an amazing job transporting
Cee did an amazing job transporting. Bijoux arrived from Texas to Florida happy, healthy and well cared for. I will use Cee whenever I need to ship dogs in the future
Response from CitizenShipperSep 14, 2026
Sharon, that Texas to Florida journey sounds like quite the adventure for Bijoux! We’re so happy to hear Cee took such great care of your furry friend and that she arrived happy, healthy, and well cared for. It means so much to know you’d trust Cee and CitizenShipper again, and we’re proud to be recognized for the pet-first approach our community of drivers brings to every journey.
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Regina S.
Sep 13, 2026
Deborah was truly exceptional
Deborah was truly exceptional. She was timely, communicated clearly, and took amazing care of my fur babies during their transport from Dallas to Charlotte. Even with the challenges I faced, she went above and beyond to be accommodating and supportive. I felt completely at ease knowing they were in her hands. I’m extremely satisfied with the service and highly recommend her to anyone needing safe, reliable pet transport.
Response from CitizenShipperSep 14, 2026
Regina, thank you for taking the time to leave this review! We are proud of Deborah for providing clear communication and exceptional care throughout your Dallas to Charlotte pet transport. She is a great example of the verified drivers on CitizenShipper dedicated to responsible pet transport! Thank you for trusting CitizenShipper and Deborah to transport your fur babies!
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Donna M.
Sep 13, 2026
Excellent communication and updates
Excellent communication and updates. Lots of videos and pictures absolutely will use SitStayGo!
Response from CitizenShipperSep 14, 2026
Donna, thank you for your review! We are so glad CitizenShipper helped you find a transporter who gave you complete peace of mind, and that all the photo and video updates kept you connected and reassured while your fur baby was on the move. We’re always here for you whenever you need transport again!
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Daniel D.
Sep 11, 2026
Excellent experience
Very happy with transportation services provided, driver shared her location from the time of pick up to arrival at my house, sent frequent updates and photos, my puppy arrived, clean and healthy
Response from CitizenShipperSep 11, 2026
Daniel, nothing beats that “they’re finally home!” feeling when you’ve been able to follow along every mile. We’re so glad your puppy arrived home clean and healthy, and that the frequent updates, photos, and location sharing kept you reassured throughout the journey. We’re grateful you trusted CitizenShipper to connect you with knowledgeable drivers!
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