CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Michael C.
Sep 4, 2025
Bruno's First Cross Country Trip
If you are looking for a service that blends reliability, professionalism, and true compassion for animals, I wholeheartedly recommend Nam Chiot Enterprise. They turned what felt like an impossible situation into a smooth and stress-free experience. Thank you, Nam Chiot Enterprise, for taking such wonderful care of Bruno! —Michael C.
Response from CitizenShipperSep 4, 2025
Michael, thank you for your thoughtful review! We’re glad to hear that Bruno’s transport was smooth and stress-free. It's great to hear that your driver's dedication to reliability, professionalism, and compassionate care for animals made a difference. We look forward to helping you and Bruno anytime in the future!-Karla
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Consumer
Sep 2, 2025
Pet Transport
Citizen Shipper made finding transport for my new fur baby simple and easy ! I highly recommend then for all your transport needs !
Response from CitizenShipperSep 3, 2025
That’s wonderful to hear! We’re happy we could help make bringing your new furry family member home simple and stress-free. Congratulations on your new companion, and thank you for recommending us for transport needs. Wishing you both all the best in this exciting new chapter!-Karla
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Crystal
Sep 2, 2025
Pleasantly surprised
I have to admit, I was a little nervous at first about using a website I had never heard of before, but I was pleasantly surprised and impressed! Not only was the website easy to use, I started receiving quotes for the transport of our dog across the country immediately! It was easy to respond to the people putting their bids in and we eventually found the perfect fit for our situation. Check out was easy as well!
Response from CitizenShipperSep 2, 2025
Crystal, we appreciate the opportunity, and we're so happy to hear that the experience exceeded your expectations! We’re glad our platform made it easy for you to connect with trusted drivers and find the perfect fit for your pet's transport. We truly appreciate your trust and look forward to helping again whenever you may need us in the future!-Karla
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Denise C.
Sep 1, 2025
Susan Frisque of Come Bye Transport…
Susan Frisque of Come Bye Transport provided an excellent experience transporting my husky and blue heeler from Wasington state to Oh. She was very organized and knowledgeable. She was also very understanding and accommodating when there was a blip with the drop off time. If you need to transport your pets, rest assured they will be in good hands with Susan.
Response from CitizenShipperSep 1, 2025
Denise, thank you for your kind words! We’re glad to hear that your driver provided a smooth and caring experience for your husky and blue heeler. It’s great to know that she was able to accommodate the timing issue and keep everything on track. We truly appreciate your trust and recommendation!-Karla
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Stephen H.
Aug 30, 2025
What a great company
What a great company. It was so easy to post my pet transport request and I received a lot of responses immediately. It was difficult making a choice but I settled on one who transported my cat safely and quickly across the US from Az to CT. Would highly recommend this company in your search.
Response from CitizenShipperSep 1, 2025
Stephen, thank you for sharing your experience! We’re so glad to hear the process was smooth and that your cat arrived safely in Connecticut. We know how important peace of mind is when transporting a beloved pet, and it means a lot to know we could provide that for you. We truly appreciate the trust you placed in us and would be happy to assist again should the need arise.-Karla
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Taffy P.
Aug 29, 2025
Awesome Pet Shipper
This service made the very stressful process of shipping our new puppy to us so awesome! The were prompt, kept us updated along the way and obviously care very much about their cargo and how we feel about the process. Would definately use them again!
Response from CitizenShipperSep 1, 2025
Thank you for taking the time to share your review! We’re glad to hear that we were able to make the process of transporting your new puppy a positive and stress-free experience. We truly appreciate your trust in us and look forward to helping you again in the future if the need arises.-Karla
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Yahia A.
Aug 28, 2025
Excellent Experience with CitizenShipper
I recently used CitizenShipper to arrange transport for my puppy from Washington to Nevada, and I couldn’t be happier. The website was straightforward and easy to navigate. I quickly received several quotes, which gave me the flexibility to choose the best fit. Communication on the platform was clear and smooth, making the process stress-free. The driver I chose through CitizenShipper, Victoria, was amazing — she was kind, professional, and kept my puppy safe and happy throughout the entire journey. It really showed me the quality of drivers available on the platform. Overall, CitizenShipper gave me peace of mind and confidence in an experience that could have been stressful. I’ll definitely be using this service again and would highly recommend it to anyone needing safe and reliable transport.
Response from CitizenShipperAug 29, 2025
Hi Yahia, We’re ecstatic to hear about your excellent experience with us! Thank you for the kind words about our platform’s ease of use and clear communication. Creating a stress-free process is exactly what we aim for, so that you can focus on the smooth transport of your pup. Kudos to Victoria as well for providing such an amazing transport service! We look forward to seeing you again on the platform soon. Best, Michael Head of Customer Support CitizenShipper
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Nancy Y.
Aug 24, 2025
Great service
As soon as I signed up with citizenship, I received several offers to transport our puppy from Texas to New Jersey. It was a great experience with lots of options to choose from highly recommend
Response from CitizenShipperAug 27, 2025
Nancy, We’re so glad to hear you had a great experience! It’s wonderful that you received multiple offers right away and found the right option for your puppy’s trip to New Jersey. Thank you for recommending CitizenShipper, and we look forward to helping again whenever you need safe and reliable transport in the future. Best, Michael Head of Customer Support CitizenShipper
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