CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Melanie G.
Jan 16, 2023
This was a shelter dog that needed…
This was a shelter dog that needed immediate transport to an out of state rescue. The shipper picked up dog at shelter in Ca and transported him to TX keeping in constant contact. Thank you!
Response from CitizenShipperJan 17, 2023
Thank you so much for your kind words, Melanie! I appreciate you taking the time to share your feedback — our customers’ satisfaction and their beloved pets always come first, and I’m so happy to hear about your great experience with us! We count ourselves lucky to have customers like you, and we look forward to working with you again in the future.
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Megan
Jan 16, 2023
Quick booking
Quick booking, great communication from driver. Made the whole process easy! I have never used something like this before and was a bit nervous, but after my experience I would recommend to friends and use again. Absolutely great experience!
Response from CitizenShipperJan 17, 2023
Thank you so much for your kind words, Megan! I appreciate you taking the time to share your feedback — our customers’ satisfaction and their beloved pets always come first, and I’m so happy to hear about your great experience with us! We count ourselves lucky to have customers like you, and we look forward to working with you again in the future.
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Josie
Jan 16, 2023
Very easy to use and great to get…
Very easy to use and great to get multiple quotes. I paid special attention to the transporter reviews, registration, certification etc. Would use again if needed.
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Denise C S.
Jan 16, 2023
Extremely caring
Extremely caring, and she kept me updated during the trip.
Response from CitizenShipperJan 17, 2023
Thank you for your kind words! We appreciate you taking the time to share your feedback with us!
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Mark
Jan 15, 2023
Easy to use
Easy to use. Lots of transport service providers to choose from. No-pressure sales. Reasonable prices. Easy payment requirements.
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kim G.
Jan 15, 2023
Like Uber for pets
Like Uber for pets! We got our foster pup transported from UT to CA in under 24 hours with a loving and careful driver. So much better than the stress of flying. She got meals, treats, water, and bio breaks and arrived safe and sound.
Response from CitizenShipperJan 17, 2023
Thank you so much for your kind words, Kim! I appreciate you taking the time to share your feedback — our customers’ satisfaction and their beloved pets always come first, and I’m so happy to hear about your great experience with us! We count ourselves lucky to have customers like you, and we look forward to working with you again in the future.
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Randall C.
Jan 14, 2023
The driver was excellent he even went…
The driver was excellent he even went out of his way to 3 stores to get the proper food for the puppy he was delivering because the so called breeder did not give him food for the trip. Very polite and accurate concerning time. Very pleased with this service.
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Susan L B.
Jan 14, 2023
Nice people
Nice people, patient and kind with a very timid and scared puppy.
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