CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

Call Directions Website

CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Pet Services, Texas

CitizenShipper reviews

Showing 341 reviews with 4 stars · Clear filters

M.L.
Jul 21, 2022
transport coordination success
This transport coordination site was a blessing for getting my dog across the country. It allowed for multiple quotes and reviews for my selection.
Response from CitizenShipperAug 17, 2022
Dear M.L., thank you for taking the time to share your feedback with CitizenShipper! It’s always great when we’re able to provide our customers and their beloved pets with the level of care they deserve. I’m very happy that you had a stress-free and memorable transport experience with us. We look forward to working with you again in the future!
Report
Brandy P.
Jul 18, 2022
Fees are high compared to other similar…
Fees are high compared to other similar sites.
Report
Ketrin
Jul 12, 2022
It was very halpfull
It was very halpfull! Thank you
Report
Kelly S D.
Jul 12, 2022
I liked the whole setup using…
I liked the whole setup using CitizenShipper to help locate a driver with all good record . Then you get to meet that person to carry your precious feathery or furry family love ones. it is a great set up.
Report
Alex
Jul 11, 2022
Cane corso transport
Dispute my route I had with certain pets courier customer service was helpful and understanding.
Report
Aimy
Jul 9, 2022
Used the transportation services to…
Used the transportation services to ship 2 cats from Florida to California. Overall good experience. There are people/businesses that bid on the job and you get to talk to each one before selecting a bidder. Overall it was very easy to use. There is a separate booking fee and transportation fee.
Report
Samantha
Jul 8, 2022
Wasn't aware I would be charge an extra…
Wasn't aware I would be charge an extra $130 in fees.
Report
Rob P.
Jul 6, 2022
Service Fee
Overall the process was simple. The only issue I had was with the cost of the service. It should have been more up front of the total cost. The $199 fee should have been explained before I accepted the quote.
Report