CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Torrine H.
Nov 18, 2025
The driver was amazing
The driver was amazing! We were at ease from pick up to delivery. He was very kind and patient with us. He gave regular updates and if I had a question he responded in a quick manner. Thank you Paws and Pathways!
Response from CitizenShipperNov 18, 2025
Torrine, we’re so glad to hear that Paws and Pathways made your experience such a positive one! Bringing peace of mind to every pet owner is exactly what we strive for. Thank you for sharing your experience. We'd be honored to assist you again in the future!-Karla
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Eldon A.
Nov 17, 2025
My first time using this service
My first time using this service. Having multiple choices offering bids was a welcome feature. All went well, so compliments to CitizenShipper.
Response from CitizenShipperNov 18, 2025
Eldon, we’re so happy to hear your first experience with CitizenShipper went smoothly! Our mission is to be a trusted pet transportation marketplace where you can explore multiple options and find the perfect match for your needs. Thank you for trusting us with your transport, and we can’t wait to help you again whenever the need arises!-Karla
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Brody’s M.
Nov 12, 2025
Pet transport
Great resource to find and compare multiple companies to transport my dog across country
Response from CitizenShipperNov 12, 2025
Thank you for your kind words! CitizenShipper is here to make comparing options simple and reliable. Thanks for letting us help get your furry friend safely across the country.-Karla
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Jason Y.
Nov 10, 2025
The process was very easy and would…
The process was very easy and would highly recommend. Thank you.
Response from CitizenShipperNov 10, 2025
Jason, we’re thrilled to hear the process was smooth and truly appreciate your recommendation! Words like yours keep us motivated to keep improving every day. We’d be honored to help with any future shipments!-Karla
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wendy B.
Nov 5, 2025
The website was very easy to navigate…
The website was very easy to navigate and I received bids quickly! Very pleased with my experience.
Response from CitizenShipperNov 5, 2025
Wendy, we’re happy to hear that you had such a smooth experience! It’s great to know that you found the site easy to use and were able to connect with drivers quickly. Thank you for choosing CitizenShipper, and we truly appreciate your trust in us! -Karla
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Katie S.
Nov 3, 2025
The service works great
The service works great! I was quickly connected to people who wanted my job and booking was easy.
Response from CitizenShipperNov 4, 2025
Katie, we’re so glad to hear that the process was smooth and easy for you! Thanks for sharing your experience and for choosing CitizenShipper.-Karla
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JR W.
Nov 2, 2025
Kanu Devivery - Outstanding!
Our citizenshipper driver Melisa (Kanu Delivery) did a fantastic job of delivering our new puppy. She stayed in communication throughout the process and sent videos of our puppy at each stop along the way. She provided comfort and love to the puppy and made sure it had food & water. I would recommend her to anyone transporting an animal.
Response from CitizenShipperNov 4, 2025
JR, it means a lot to hear that your puppy was so well cared for along the way! We're delighted that Melisa provided such great communication and comfort. Thank you for trusting us with this important transport.-Karla
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Janine H.
Oct 31, 2025
I had a wonderful experience with CitizenShipper
I had a wonderful experience with CitizenShipper. I loved being able to receive various quotes and decode which worked best for me. The driver I selected couldn’t have been a better choice. She was professional and cared a lot about my dog. She stayed in touch along the way and I was amazed when o saw her set up on her van with a number of other pets. I would recommend this service to anyone. I felt at ease the whole time he was in route.
Response from CitizenShipperOct 31, 2025
Janine, thank you for taking the time to share your experience with us. We’re so happy to hear that everything went smoothly and that your driver took such great care of your dog. It’s great to know you felt comfortable throughout the trip and that the communication helped you stay at ease. That peace of mind is exactly what we hope every customer feels. Your kind words made our day, and we’d be honored to help you again whenever you need another shipment in the future!-Karla
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