CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Barry B.
May 25, 2023
Trustworthy honest
Made the trip in 3 days kept a watchful eye on my lil guy trust her whole heartedly
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Michele R.
May 24, 2023
I love how your shipping worked
I love how your shipping worked, we found a coupon online and used it which took off a little bit of the money for the booking fee, which was nice. I didn’t think the booking fee was gonna be that much but I’m glad I found a coupon.
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Theresa
May 24, 2023
The easiness of choosing someone to…
The easiness of choosing someone to transplant my precious cargo. Chan and Tawn were excellent and very caring. They kept me updated the whole time while transporting Codie.
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Karen in P.
May 24, 2023
I had never used a shipping/transport…
I had never used a shipping/transport company before so I was nervous about having a very small 8 week old Chihuahua puppy transported from one state to another. CitizenShipper made the process easy, I signed up, stated where I needed puppy transport from and to where and quickly started receiving bids from transport drivers. I made sure to read their profiles and reviews, that was important to me. Booking the chosen driver was simple and hassel free, communication with driver was efficient, she sent me text pics of my puppy from pickup and along her route when she would make a reststop. A special thank you to GIGI of JB Transport for delivering my puppy safe and sound!
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Mackenzie S.
May 24, 2023
It’s just a simple layout website
It’s just a simple layout website, which is nice, and the bids were easy to go through and select who I wanted. Great service overall.
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Raven I.
May 24, 2023
Easy to find a transporter but your…
Easy to find a transporter but your fees were HALF again what I paid for transport. That's a bit excessive
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Diana B.
May 24, 2023
No problems with the process
No problems with the process. Thank you
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settertown
May 23, 2023
The driver was excellent
The driver was excellent. We have no complaints. He kept us updated from the minute he picked her up and throughout the trip. Delivered her the same day. He was so nice and considerate. Took good care of her. I would recommend this company to everyone who needs an animal transported.
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