CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

Call Directions Website

CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Pet Services, Texas

CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Kelsey
Jul 2, 2023
Had an amazing experience both times I…
Had an amazing experience both times I have used citizen shipper to transport our puppies!
Response from CitizenShipperJul 14, 2023
Thank you for choosing CitizenShipper for transporting your puppies and for your positive feedback! We're thrilled to hear that you had amazing experiences both times. Ensuring the safe and reliable transport of your pets is our priority, and we're glad we could meet your expectations. Your satisfaction means a lot to us, and we appreciate your trust in our platform. If you ever have any questions or need further assistance, our dedicated Support Team is available to help. You can reach them at [email protected]. They have the expertise to address any complex inquiries and provide detailed resolutions. We look forward to serving you again in the future!
Report
Lacee
Jul 2, 2023
Great people
Great people! Stayed in touch the entire trip!
Response from CitizenShipperJul 14, 2023
Thank you for your positive feedback! We're glad you had a great experience with our team. Staying in touch throughout the trip is important to us. If you need assistance or have any questions, please contact our Support Team at [email protected]. We appreciate your support and look forward to serving you again!
Report
Cathy B.
Jul 2, 2023
Easy to Use Service Very easy to use and after they got my…
Very easy to use and after they got my $95 fee and put out there my request for pickup and delivery I got several quotes. I went with the one that was higher but 20 years experience
Response from CitizenShipperJul 13, 2023
We're thrilled to hear you found CitizenShipper's platform easy to use and that you received multiple bids. It's great to see our customers taking full advantage of the variety of options available. Should you need any assistance in the future, our Support Team is always ready to help at [email protected]. Best regards,
Report
Nancy
Jul 1, 2023
Easy to use
Easy to use, efficient and full of information to help select the right provider for the service.
Response from CitizenShipperJul 13, 2023
We're delighted to hear that you found our platform easy to use and informative for making your decision. Thank you for your positive feedback. If you ever need further assistance, feel free to reach out to our Support Team at [email protected]. Best regards,
Report
Mark
Jul 1, 2023
Really easy process and the driver was…
Really easy process and the driver was great.
Response from CitizenShipperJul 13, 2023
We're thrilled to hear that you found our process straightforward and were pleased with the service from the driver. Your satisfaction is our priority! Feel free to get in touch at [email protected] if you need any further assistance.
Report
Charles Dickerson I.
Jul 1, 2023
Great , Will use this shipping method again 👍
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Response from CitizenShipperJul 13, 2023
Thank you for your enthusiastic feedback and those encouraging thumbs up! We're delighted to hear that you'll be using our service again. Remember, we're here at [email protected] if you ever need assistance.
Report
Doug B.
Jul 1, 2023
Easy to review all submissions and…
Easy to review all submissions and select. Easy to communicate with one another. Quick responses and accurate information.
Response from CitizenShipperJul 14, 2023
We truly appreciate your positive feedback. We're glad to know that our platform facilitated easy communication and helped you make an informed choice. Should you have any more transportation needs in the future, or if you have any questions, please feel free to reach out to our dedicated Support Team at [email protected]. We're always here to help.
Report
Sherry G.
Jul 1, 2023
Our driver Cezary was amazing
Our driver Cezary was amazing. He was on time and communicated the entire trip. Thank you.
Response from CitizenShipperJul 14, 2023
Thank you for your feedback! We're thrilled to hear that Cezary provided an amazing experience for you. Timeliness and communication are key aspects of our service. If you have any further needs or questions, please don't hesitate to reach out to our Support Team at [email protected]. We appreciate your support and hope to assist you again in the future!
Report