CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

Mercedes
Jul 5, 2023
Very Helpful!
They were very helpful and there every step of the way! (If support was actually needed) I definitely recommend if you need to get your fur baby shipped cross country 💕
Response from CitizenShipperJul 13, 2023
We're delighted to hear about your positive experience with CitizenShipper, and especially how we were able to assist in safely transporting your fur baby. Thank you for sharing and recommending us! For any future inquiries or needs, our Support Team is just an email away at [email protected].
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Ashley A.
Jul 4, 2023
Great People
I have loved all three experiences I’ve had with you all! Great drivers to transport my pup!
Response from CitizenShipperJul 14, 2023
We're overjoyed to hear that you've had positive experiences with our platform! It's always wonderful to know that our drivers are living up to your expectations. Should you need any assistance in the future, don't hesitate to reach out to our Support Team at [email protected]. Happy Shipping!
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Dana B.
Jul 4, 2023
I used Jana from Furry Friends pet…
I used Jana from Furry Friends pet nanny & transport to VIP drive my 8 week old Boston Terrier puppy from PA to NY. The process of reviewing & booking Jana was easy … thank you. I could not have asked for a better person to transport the puppy. Jana was responsible, attentive, caring of the puppies needs and maintained constant contact with me. Jana at Furry Friends is an A+
Response from CitizenShipperJul 14, 2023
Thank you for your heartening review! It's great to hear about your positive experience with Jana from Furry Friends pet nanny & transport, and we're delighted to have been part of this journey. Should you need any further assistance, our Support Team at [email protected] is always ready to help.
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Rita W.
Jul 4, 2023
Wonderful service did everything they…
Wonderful service did everything they said they would do very easy all the work is done for you just sit back and relax and your car will be there when they say it will be with respectful workers on the phone and the road loved how easy it was and great discounts thanks
Response from CitizenShipperJul 14, 2023
We're thrilled to hear about your positive experience with CitizenShipper! Thank you for appreciating our commitment to making things as easy as possible. If you ever need further assistance, feel free to contact our dedicated Support Team at [email protected]. Best wishes,
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Imhotep
Jul 4, 2023
Fur Fetchers were amazing…
Fur Fetchers were amazing and got my large 3 year old Cane Corso who weighs 130lbs safely from California to Texas
Response from CitizenShipperJul 14, 2023
Thank you for your encouraging feedback! We're thrilled to hear Fur Fetchers did an outstanding job with your Cane Corso. It's stories like these that inspire us to facilitate smooth and successful transactions. Should you require any further assistance, please don't hesitate to contact our Support Team at [email protected].
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David F.
Jul 3, 2023
Easy to do!
lots of choices, good communication throughout the process.
Response from CitizenShipperJul 14, 2023
Thank you for sharing your positive experience! We're glad to hear that you found our platform easy to use and our communication effective. It's our mission to make the process as smooth as possible. Should you need further assistance in the future, please don't hesitate to reach out to our dedicated Support Team at [email protected].
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dking
Jul 3, 2023
Solid company!
Very helpful, respond immediately to needs, connected with great transport!
Response from CitizenShipperJul 14, 2023
Thank you for sharing your experience and recognizing our dedication to meeting your needs promptly! We're delighted to hear that you had a great connection with your transport. For any future transport requirements, do not hesitate to contact us at [email protected].
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Cynthia V.
Jul 3, 2023
Glad I found you
Glad I found you
Response from CitizenShipperJul 14, 2023
We're equally glad you found us and chose to trust us with your transport needs! We're here whenever you need us, so feel free to reach out to our support team at [email protected] for any future inquiries.
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