CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

Showing 5,398 reviews with 5 stars · Clear filters

James
Jul 14, 2023
Ease of Citizenshipper doing the leg…
Ease of Citizenshipper doing the leg work of identification, background, etc. Don't ever get lax on that or would be a scammer paradise. I hired Panhandle Pet Services. She should be recognized!!!!! I was really worried about getting scammed. Diane Floyd is the best most trusting person. 20 Stars for that girl!
Response from CitizenShipperJul 14, 2023
Thank you for your positive review! We take pride in providing a safe platform for our customers, and your feedback confirms we're on the right track. It's wonderful to hear about your successful experience with Diane from Panhandle Pet Services. We'll definitely make sure your praise reaches her! Should you have any questions or need assistance in the future, don't hesitate to contact our dedicated Support Team at [email protected]. We look forward to serving you again!
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JE
Jul 13, 2023
Provided me with a lot of offers
Provided me with a lot of offers
Response from CitizenShipperJul 14, 2023
Thank you for your feedback! We're glad to hear you appreciated the variety of options we offer. We strive to give our customers choices to ensure they find the perfect fit for their needs. If you ever need further assistance, feel free to reach out to our dedicated Support Team at [email protected]. We look forward to serving you again!
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Bruce C.
Jul 13, 2023
BEST Pet delivery EVER !!
BEST Pet delivery EVER !!! I had my 100 pound giant lizard (black dragon)… The exceptional service she provided (please ask her) I believe she will remember this one for life !!! (Due to MY improper cage set up) she handled the situation better than anyone I could ever expect!!! If it was anyone else I believe my Lizard wouldn’t be here today ! Thank again 😁😁😁
Response from CitizenShipperJul 14, 2023
Wow, what a unique shipment! We're thrilled to hear your experience with CitizenShipper was so positive and that your black dragon is safe and sound. Our community is filled with dedicated, skilled individuals who go above and beyond. We're grateful for your feedback and your trust in us. Looking forward to serving you again in the future!
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Peter
Jul 13, 2023
Great experience
Great experience from begging to end. Thank you so much!
Response from CitizenShipperJul 14, 2023
We're thrilled to hear about your positive experience with CitizenShipper! It's feedback like yours that helps us strive for excellence. Thank you so much for taking the time to share this.
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jonesy M.
Jul 13, 2023
Excellent service on time and good…
Excellent service on time and good communication and sharing Trucking location and photos , Highly recommend her.
Response from CitizenShipperJul 14, 2023
Your positive feedback warms our hearts! We're delighted to hear that the service you received was timely and communicative. We strive to maintain a marketplace that values efficiency and transparency. Thank you for your recommendation!
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Ryan M.
Jul 13, 2023
Turned a large burden into a simple matter.
After inputting my details, I immediately started receiving bids. Within the same day, I got in touch with the organization that provided for all my needs at a reasonable price. Overall, the service removed the burden of coordinating and calculating various details just to move my motorcycle from one city to another.
Response from CitizenShipperJul 14, 2023
Thank you for sharing your positive experience! We're thrilled to hear how CitizenShipper helped turn a complex task into a simple process. Our aim is to make things easier for our users by providing a straightforward and effective service. Please know, our team is always here to support you. Should you have any further needs or inquiries, do not hesitate to reach out to us at [email protected]. Happy Shipping!
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Dan J.
Jul 13, 2023
Travis did an excellent job and…
Travis did an excellent job and delivered my new dog to me safe and sound! I HIGHLY recommend him if you need this service done!
Response from CitizenShipperJul 14, 2023
Thank you for your positive review! We're delighted to hear about your great experience with Travis. It's stories like yours that help us understand the importance of the service we provide. Should you have any further needs, feel free to reach out to our Support Team at [email protected]. We're here to help!
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Genesis
Jul 10, 2023
Easy process
Easy process, reputable, and on point.
Response from CitizenShipperJul 12, 2023
Thank you for sharing your feedback regarding your experience with CitizenShipper. We are glad to hear that you found our process easy, reputable, and on point. Providing a seamless and reliable service is our top priority, and we are pleased that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to contact our dedicated support team at [email protected]. They are available to address any concerns you may have and provide the best guidance for a resolution. Thank you for choosing CitizenShipper. We appreciate your trust in our platform, and we look forward to serving you again in the future.
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