CitizenShipperReviews of citizenshipper.com

Response from CitizenShipperAug 1, 2023

Thank you for sharing your feedback with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our customer service. At CitizenShipper, we strive to provide exceptional attention to our customers' needs, and we're delighted that you found our services met your expectations. Tom Wilkins, in particular, was very professional in handling your requirements. For any further inquiries or detailed assistance, our dedicated Support Team is here to help. Feel free to reach out to them at [email protected] for any specific concerns or resolutions. Thank you for choosing CitizenShipper, and we look forward to serving you again for all your future shipping needs.

Response from CitizenShipperAug 1, 2023

Thank you for your wonderful feedback! We're thrilled to have been a part of transporting your watercraft across the country. We're glad you found a great transporter through CitizenShipper, saving money compared to other services. Effective communication was crucial, and we're delighted it was seamless. For any further inquiries or detailed assistance, reach out to our dedicated Support Team at [email protected].

Response from CitizenShipperAug 1, 2023

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience on our platform. Having 30 bids within 5 minutes of posting showcases the efficiency of our system and the dedication of our transporters. We take great pride in connecting you with knowledgeable and experienced professionals who prioritize the safe and timely delivery of your items. We're delighted that your request was completed within 48 hours, providing you with a seamless and efficient shipping experience. Thank you for choosing CitizenShipper, and we look forward to serving you again for any future shipping needs.

Response from CitizenShipperAug 1, 2023

Thank you for bringing your concern about communication from drivers to our attention. Your feedback is important to us, and we appreciate the opportunity to address this matter. At CitizenShipper, we strive to ensure that communication between our customers and drivers is seamless and efficient. We understand the importance of staying informed throughout the shipping process, especially when it involves something as precious as your belongings or pets. We are continually working on improving our platform to enhance communication channels between customers and drivers. We encourage all our drivers to maintain open lines of communication, providing updates and information as needed during the transportation journey. If you encounter any specific issues with communication from drivers, we kindly request you to reach out to our dedicated Support Team at [email protected]. They will be more than happy to assist you promptly and address any concerns you may have. Thank you for choosing CitizenShipper, and we look forward to serving you with improved communication in the future.

Response from CitizenShipperAug 1, 2023

Thank you for sharing your experience with us! We're glad to hear that finding a driver through CitizenShipper was a breeze. We understand that finding a puppy can sometimes be a bit more challenging, but we're delighted that you were successful in the end. We appreciate your kind words, and we look forward to assisting you again in the future. If you ever need our services or have any inquiries, don't hesitate to reach out to our dedicated Support Team at [email protected]. They are always ready to help.

Response from CitizenShipperAug 1, 2023

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our system. Having many people bid on the job is a testament to the efficiency of our platform, and we're glad it worked seamlessly for you. If you ever have more projects in the future, we'll be here to assist you. Should you need any detailed inquiries or resolutions, feel free to reach out to our dedicated Support Team at [email protected]. They are always ready to help.

Response from CitizenShipperAug 1, 2023

Thank you for sharing your experience with us! We are delighted to have been a part of transporting your 10-week-old Thoroughbred puppy from Louisiana to California. It brings us joy to know that our platform provided you with many responses, making the process of choosing a shipper a positive and exciting one. We understand that with so many 5-star reviewed shippers, the decision can be challenging, but we're glad you found the right one for your precious puppy. We're pleased to hear that you found the fee fair at 8% of the ship fee. Our aim is to offer transparent and competitive pricing to our customers. As you mentioned, we're here to assist you with any future projects or inquiries. For detailed assistance and resolutions, we recommend reaching out to our dedicated Support Team at [email protected]. They are available to help with any complex matters and provide personalized solutions for your needs. Thank you for choosing CitizenShipper, and we look forward to serving you again for all your transport needs.

Response from CitizenShipperAug 1, 2023

Thank you for your feedback. We apologize for any inconvenience with the first pet transporter and appreciate your understanding. We're glad to hear that MarioS Transport LLC provided a much better experience and showed genuine care for the animals. Your satisfaction is important to us, and we're proud to have MarioS Transport LLC as part of our network. For any future inquiries or assistance, please reach out to our dedicated Support Team at [email protected]. They are here to help with any complex matters. Thank you for choosing CitizenShipper, and we hope to serve you again for any pet transport needs.